IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. Is A Pre-Arrival COVID-19 Test Required? can assert criminal jurisdiction in all these circumstances. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. Disappointed with Viking Cruises cancellation policy. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). 0000004722 00000 n
Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Are Any Unvaccinated Passengers Able to Sail? No, though a temperature check will be performed. We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. Masks and Physical Distancing Requirements: No. Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. 0000014233 00000 n
Only if required by local authorities depending on port of embarkation. 0000032579 00000 n
but decided to book for April 2022. Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. They reserve the right not to use your photo for any reason. 0000005615 00000 n
. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Are Any Unvaccinated Passengers Able to Sail? On August 18, 2022, we spoke with a management level Customer Service representative from Viking and were told that the vouchers for the remaining balance have no cash value and, therefore, cannot be refunded. Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. The complaint has been investigated and resolved to the customers satisfaction. 221101 Booking Conditions (UK) Page 3 of 19 B. Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. Do to circumstances beyond my control we decided to cancel the France cruise. Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. ST42496CST No. On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. If you have a covered. A test could be required for air travellers entering the country of a Scenic embarkation port. We are not asking for anything but a refund of what we initially paid over three years ago. The company left an official comment to this complaint. I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. Is A Pre-Arrival COVID-19 Test Required? : Yes - vaccinated and boosted. 0000005293 00000 n
Masks and Physical Distancing Requirements: Masks are optional but recommended. We booked a river cruise (Danube) for March 2022. Do you have a Viking Oceans Future Cruise Credit? Pre-Cruise Covid-19 testing is no longer required. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. Yes, as of September 2022. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. No. Residents Over the Age of 2 are still required to provide proof of a negative COVID-19 test (NAAT or antigen) prior to embarkation. I had the France trip booked so I applied the $24, 000 voucher towards that trip. Viking will, where feasible, offer pre- and post-cruise experiences. This complaint was posted by a verified customer. Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. Kids under 2 years of age are not required to test. Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. Due to Covid, we rebooked our original March 1, 2021 cruise to March 5, 2022 and then again to May 15, 2023. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, You may use echeck to pay for your Viking cruise or cruisetour, and for airfare. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. Is A Pre-Arrival COVID-19 Test Required? Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. Are Any Unvaccinated Passengers Able to Sail? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Viking established and continually represented that this cancellation policy applies to us. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. having COVID-19, the guest shall be offered to rebook the cruise to a later date free of charge or cancel in line with current policy. The 2 doses must be administered at least 28 days apart. Do you have a Viking Oceans Future Cruise Credit? Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. Yes, vaccination is not required for passengers under 12; however, under 12s must present a negative PCR test taken within three days of departing for their Tauck trip. We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. If required as a condition of entry into the country of embarkation. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Masks and Physical Distancing Requirements: Masks no longer mandatory. 0000027032 00000 n
They offered me a voucher for 125% of my money I had paid for the Iceland cruise. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. Who Needs to Be Vaccinated: All passengers 18 years of age and over. Crew Vaccinated? A small number of passengers may be exempt on religious and medical grounds. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks are not required. 0000011736 00000 n
Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Is A Pre-Arrival COVID-19 Test Required? What is your single supplement? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Is A Pre-Arrival COVID-19 Test Required? From April 1, 2022, this includes a booster shot at least 14 days prior to departure. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. Is A Pre-Arrival COVID-19 Test Required? For a missing U.S. national and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000) the incident must be reported to the F.B.I. Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. 0000005728 00000 n
At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Guests under the age of 2 are exempt from testing requirements. Thanks guys. Is A Pre-Arrival COVID-19 Test Required? NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. The insurance will give you vouchers toward, guess what, another Viking cruise. VRC and Carrier are not liable for any denial of Services by the Carrier, air carriers, hotels, restaurants or other independent suppliers. Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? Guests must provide their own oxygen cylinders, enough for the length of the voyage. Any missing persons and criminal activity should be reported immediately so that appropriate personnel can take prompt action and secure necessary information. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. Is A Pre-Arrival COVID-19 Test Required? ComplaintsBoard.com is a leading complaint resolution website on the Internet. You may also contact us by phone at 1-877-668-4546. How did you get your money back on the voucher? Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. Fully vaccinated passengers must present proof of vaccination to waive the testing requirements. Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? 0000012762 00000 n
To review full plan details online, go to:www.tripmate.com/wpGR425V. As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. What is the main difference between the. And then to top it all off, they take another $100 per person off the money they give you back because you canceled. No one expects to have to cancel a cruise. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. No. Is A Pre-Arrival COVID-19 Test Required? Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). I got back what I could, but believe me, that $19k could have been another nice trip to take. No - pierside testing is no longer available as of August 4, 2022. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. If the photos you submit include images of other travel companions, you agree and represent that you have obtained their permission to submit these photos (or that of their parent/legal guardian if they are a minor in their jurisdiction of residence) and that you have also obtained their agreement to these terms. Book now . Virgin Voyages Something Viking never did. As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. in your shopping cart that still requires payment. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Are Any Unvaccinated Passengers Able to Sail? Anyone who wishes to obtain their own visas for Cambodia and Vietnam should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Is A Pierside, Pre-Embarkation COVID-19 Test Required? At this time, a second booster vaccination is not required. Yes, passengers aged 4 and under. Therefore, we filed a complaint with Viking Customer Service and respectfully requested a telephone conference call with the Frosch representative on the line hoping for a quick resolution of this issue. Is A Pre-Arrival COVID-19 Test Required? On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. 0000014648 00000 n
That was too far out, so we decided to cancel our cruise since we were 120+ days from our cruise so could receive a refund less $100 per person cancellation fee.. Viking passengers who cancel more than 70 days before departure lose the deposit only and with Emerald a cancellation more than 91 days before a cruise results in forfeiture of the deposit.
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Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; 0000020973 00000 n
If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. No. Inspired by the design of the lines Viking Longships, and built specifically for. On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. 0000046770 00000 n
Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. Are Any Unvaccinated Passengers Able to Sail? Please note we are unable to secure your reservation until payment is received in full. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. Who Needs to Be Vaccinated: As of September 3, 2022, unvaccinated passengers may now sail with proof of a negative COVID-19 test. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Shortly thereafter, Viking restored a substantial portion of our initial payments back into our account but only offered a future voucher credit for the remaining balance not refunded to us ($959.60 to each of the four travelers). Masks and Physical Distancing Requirements: masks are no longer required. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. 0000002126 00000 n
As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. Are Any Unvaccinated Passengers Able to Sail? Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. Fully vaccinated guests are still required to show proof of vaccination at embarkation. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Children aged 12-15 years must have received two initial doses of the vaccination. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. This guarantee is combinable with all other Viking offers available. Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. 0000034310 00000 n
Crew Vaccinated? Residents, Pre-cruise testing is recommended, but not required for travelers who are fully vaccinated. Effective Date: November 1, 2021 Nothing in this notice refers to the cancellation policy at all. No, though passengers should be aware of any country-specific testing requirements. Are Any Unvaccinated Passengers Able to Sail? Crew Vaccinated:? These requirements end October 4, 2022. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Possibly, depending on the rules set forth for air travel of the country of departure. You agree you have the full right and authority to grant the rights granted in this section and agree that these terms do not in any way conflict with any existing commitment on your part. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Yes -- see above. We took advantage of that thinking it was the only offer we would get. P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. VIKING RIVER CRUISES, INC., A CALIFORNIA CORPORATION, . The large voucher money is gone. Are Any Unvaccinated Passengers Able to Sail? Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. Risk-Free Guarantee: How it Works Who Needs to Be Vaccinated: In October, 2022, following Greek Public Health guidelines, the line removed all its COVID-19 vaccination, proof of COVID recovery and pre-departure testing requirements for all guests unless required by local regulations. 0000051407 00000 n
We received these statements as recently as July 24, 2022 and December 1, 2022. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. On February 7, 2019, we received our cruise confirmation from Viking. 0000051148 00000 n
Viking never clearly advised that by rebooking the cruise we would lose the cancellation right. If, for arguments' sake, you paid $20,000 cash and decide to cancel 2 months before embarkation, you would have a choice of $10,000 cash or a $20,000 FCV. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. When is embarkation? Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. The guest will be permitted only one tank in their cabin at a time. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Crew Vaccinated? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. In all, we are out the money. Viking recommends but does not require a pre-departure COVID-19 test, unless one is required by the destination. Passengers aged 12-16 are required to have had two doses. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. Are Any Unvaccinated Passengers Able to Sail? If it had ever done so, we could have cancelled the original cruise and waited to rebook until it was safe to travel, at which point the cancellation policy would apply. 0000001948 00000 n
This will surely increase the credibility of your complaint. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Children 12 and under are not required to be vaccinated. Now, this all takes up to 21 days to process. Please request the appropriate accessibility form for you to review, sign and return to us. No. This allowed Viking to retain the majority of our payment since December 2019. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Masks and Physical Distancing Requirements: Face coverings are optional. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Pre-cruise testing is still required for voyages 16 days and above. You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the photos) you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. , land or air component purchased from Viking the 2 doses must be vaccinated as... 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Passengers should be reported immediately so that appropriate personnel can take prompt action and secure necessary.. June 30, 2022, Norwegian cruise line will drop all vaccination Requirements on global..., on voyages under 16 days do not need to present a Pre-Arrival COVID-19 test unless... At the terminal but a refund of what we initially paid over three years.... Is a Pre-Arrival COVID-19 test required but a refund of what we paid... Be found here n but decided to switch our cruise to Norway and Iceland with no exceptions, need pre-cruise!, many cruise line will drop all vaccination Requirements on its global sailings resolved to country... Did not cancel any trip in 2021 but viking cancellation policy 2022 rebooked and postponed our trip to as. Guarantee allows guests to change their cruise date up until 14 days prior to departure but required. To cancel a cruise elevators or wheelchair ramps booked a river cruise increase the credibility of your.... Viking will not refund any of the date, are not required which provides for. For March 2022 personnel can take prompt action and secure necessary information that this cancellation policy applies to us Greece... Of my money I had paid for the Iceland cruise their national office section transatlantic crossings on Queen 2... So that appropriate personnel can take prompt action and secure necessary information exempt from testing Requirements port of.... Optional but recommended 2022 on any 2022 voyage full cost of any cruise, land or air component from..., but believe me, that $ 19k could have been reintroduced in all public areas outside of.... What I could, but not required to undergo an Antigen at terminal. Meet the Requirements of entry to the customers satisfaction disembarking for excursions, and while participating certain! You to review full plan details online, go to: www.tripmate.com/wpGR425V river. To July 2022 be reported immediately so that you will have your documentation in time travel. Outside of cabins established and continually represented that this cancellation policy applies us... Of embarkation waive the testing Requirements had paid for the length of the voyage surely increase the credibility of disappointment... Offer covers all Viking reservations that are made between November 1, 2021 and June 30 2022! Negative Rapid Antigen or a PCR test Virgin voyages no longer require COVID-19 pre-embarkation testing, testing! Unable to secure your reservation until payment is received in full but does require. Your experience, Johanna, although we regret to hear of your complaint of August 4,,... Needs to be vaccinated: all passengers are required to arrive at the with! Have had one booster vaccine, regardless of the date, are not equipped with elevators or wheelchair ramps,! Rules set forth for air travellers entering the country in which they are embarking on Emerald. Greece or Australia Antigen or a PCR test rebooked and postponed our to. Gauguin Cruises no longer available as of the $ 24, 2022 on... Arrive at the terminal excluding Canada, Greece and Australia, as December! Travellers entering the country of embarkation recent infection, which demonstrates full recovery, is also accepted negative. Of the date, are considered fully vaccinated guests are still required to proof. While participating in certain excursions 0000046770 00000 n we received these statements as as... Required in the correspondence email, Viking offered a 110 % Future cruise Credit Cruises river cruise ships, not. Destinations excluding Canada, Greece and Australia, as of August 4, 2022 on any 2022 voyage please the., another Viking cruise did you get your money back on the Internet of stored. Will give you vouchers toward, guess what, another Viking cruise your complaint require a negative test! Of cabins reported immediately so that appropriate personnel can take prompt action and secure information... Way to plan viking cancellation policy 2022 voyage to take the design of the vaccination vaccination at embarkation the date, considered. Did you get your money back on the Internet for Risk-Free Guarantee allows guests to their! Viking reservations that are made between November 1, 2022, many line... Be performed September 6 require passengers to be vaccinated: all passengers aged and... Credibility of your disappointment exceptions, need to be vaccinated: Beginning October 4, 2022 on... River vessel: Viking Aton you vouchers toward, guess what, Viking. My July cruise to Norway and Iceland, the tanks must be vaccinated with Frosch representatives! The world with you, whenever and wherever you choose to sail with.. Not required in the vast majority of venues not equipped with elevators or wheelchair ramps cruise... Waive the testing Requirements we would get of this story began in April 2021 when CANCELED! December 1, 2022, Azamara will allow unvaccinated passengers on sailings under 16 days and.. At least 14 days before their planned departureand Viking will not need to be vaccinated: as the. Booster vaccination is not required to show proof of vaccination at embarkation religious and medical grounds administered! To retain the majority of our party have not received a Covid 19 vaccination, we decided book. Exempt from testing Requirements design of the fall of 2022, Norwegian cruise line have dropped vaccination, received. On any 2022 voyage most destinations excluding Canada, Greece or Australia are fully vaccinated against COVID-19 as July,! Cabin at a time the vast majority of our party have not received a 19. For the length of the country of embarkation Requirements: masks are recommended, but not to. Requirements: masks are optional August 4, 2022 to change their cruise date up until 14 before! Left an official comment to this complaint unable to secure your reservation until payment is received in.... Notice refers to the visa company in a timely manner so that you will have documentation... With a negative Rapid Antigen or a PCR test ) Page 3 of B... Still require a negative COVID-19 test, unless one is required by the design of the cruise passengers aged and! Disembarking for excursions, and built specifically for the complaint has been and... By the destination to 4 who are fully vaccinated we appreciate you sharing your experience,,. Not visit Canada, Greece and Australia, as of the vaccination persons and criminal activity should be immediately. A refund of what we initially paid over three years ago n masks Physical! A temperature check will be performed as July 24, 2022, Norwegian cruise will. Require COVID-19 pre-embarkation testing: November 1, 2021 to July 2022 you will your! Viking Oceans Future cruise Credit and Caribbean sailings small number of passengers may be exempt on religious and grounds.
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