We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. We are currently experiencing issues with our online service booking system and app. To continue to provide you with a one stop shop experience for all your vehicle needs. We got you covered. Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. They are lovely cars too.. Linda was really helpful and made sure that the car was finished on time so I didnt have to wait around. Best wishes, BMW Park Lane. Speak to a specialist. Excellent Customer service by the team. Best wishes, BMW Park Lane. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. 10 reviews Ranked #224 of 229 dealerships in London. Thank you for your understanding. On both occasions, your staff was fantastic to work with.I would like to highlight Robbie Masters, who was kind, informative, welcoming and very polite. Visit us for all your BMW New, Approved Used & Aftersales needs. See on a map. Ranging from the capable and compact BMW 1 Series through to the BMW M Performance range of power-packed and sporty models, each and every vehicle in the . Ts&Cs apply. he then spent some time in the taxi industry before progressing into his current role with Douglas Park BMW. Collected the car on return; all work done and the car was returned lovely and clean! To help us to investigate and resolve your concerns as quickly as possible please provide the following information: We will try to resolve your complaint immediately; however, sometimes, this may not be possible. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. WAYNE MANTON Any payments made to us will not affect the amounts you pay under your finance agreement. Avoid this flagship dealership. We are currently experiencing issues with our online service booking system and app. Thank you Chris. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. He understood my needs and gave a very good recommendation.When we had a slight issue, the Retail Manager, Tony Pasztor stepped in and helped resolve the issue.I must add, both Hussein and Tony went out of their way to be helpful and ensure I had a very pleasurable experience dealing with them.Based on my experience, I highly recommend buying a new BMW car from BMW Park Lane. Terms and Conditions apply. I do not recommend buying from Park Lane and especially from Jake, he nor his manager did not apologize and tried to blame their poor customer service on Covid-19! Best wishes, BMW Park Lane. We know the needs of BMW riders are highly specialised. Own the road and the race. Company Reg. 1st for the yearly service, the 2nd time for a warranty recall. We are delighted to read your feedback and we will share it with Linda. Dont hesitate to get in touch with one of our certified BMW experts. So, if there is a car you fancy leasing we will be able to source it for you. Great service - great car. Retail customers only. When I mentioned the mileage - they checked and gave me 21 for petrol.I wouldn't use this place again - not only did I feel let down my the staff member who dealt with me - I felt let down by BMW. In particular, I would highly recommend Hussein Qureshi and Tony Pasztor. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. We are delighted to be heading out this year with some of our customers to Berlin, with Motorrad Days. That's why we have the expertise and knowledge to help in every possible way. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Finance available subject to credit acceptance to UK residents aged 18 or over. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT Mark and Abby are total heroes. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. 0370 700 5216. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. Kind regards, BMW Direct25 JunThe seller sent you a messageMessageHello, Thank you for your message. So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. From the moment you walk through our door here at Vertu Teesside BMW, we'll tend to your every need. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. BMW Park Lane. The roads are calling. Retail customers only. We look forward to welcoming you. Find out how we combat fake reviews. Had to go back to have work done and that is a faff in central London. No 310540 | VAT Reg. 26 JunThe seller sent you a messageMessageHi, Just a quick follow-up. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. Thoroughly recommend. Arrange a test drive. Discover more about our latest offers and services available on our website. Finance figures are calculated for a BMW Select (PCP) agreement over 48 months and an annual mileage of 10,000 miles where available. Thank you to Robbie and all the team! The car was a mess and the front seat was bent on the sides like something weighted was placed there. 0370 700 5216. Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. Terrible customer service from the used car sales person. NB: The cooling off period differs if you take out a business lease. Best Wishes, BMW Park Lane. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT Service: 01926 333888. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . All I ever was - was kind and patient. Davis Grand is very professional, competent and very honest! Suggested companies are based on peoples browsing tendencies. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! MICHAEL VAN DER MARK. Apr 1997 - Present25 years 11 months. 102-104 Stewarts Road, London. I simply won't go anywhere else. Registered No : 667783. Get . Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. That's why our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW bike or are an existing owner. We are delighted to read your comment and we will ensure to share it with the whole team. SCOTT REDDING. We are delighted that you enjoy your experience, we will share it with Jordan. Serving the North Vancouver area, Park Shore BMW, located at 835 Automall Drive in North Vancouver, BC, is your premier retailer of pre-owned vehicles. Motorcycle condition, excess mileage and other charges may be payable. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. Enhance your riding skills to become a complete track rider. 2023 Trustpilot A/S. Visit us or call today on 0370 700 5216 for our latest offers. WARNING ( An old car sold as NEW ) Be very ..very careful when you are buying a car from BMW Park -Lane. Administration: Donna Baptiste. URBAN AUTOMOTIVE. for its general insurance mediation activities. The UKs flagship store, how can we help? Best wishes, BMW Park Lane. . Here are 8 tips for writing great reviews. I had a very good experience. Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. Her calmness, professionalism and kindness in my state of total panic was immensely reassuring and very welcome. Did they take advantage of the fact I am a women? . Hi Helga, Thanks for your review! Your BMW needs the perfect combination of wheels, tyres and chassis components. Find out more today. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Book your instore or online appointment and test drive with our dedicated team today! BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Clear Aftersales Strategy Good Remuneration Great Team Good Management Team Good Job Stability and Future. Please keep up the good work.Kind regardsPartish Dubey. Visit or call us on 0370 700 5216 today. Call BMW Park Lane on 0370 700 5216. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Best wishes. Good service and very helpful people. monday: Opens 07:30 - Closes 18:30: An introduction from us does not amount to independent financial advice. The only place I will take my BMW bike to in the country. They are the ones that ran my car around for 180 miles and gave my car back battered inside after a service. We know how precious your BMW is, and how important regular services are. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive. Get in touch with us online or on the phone to book your visit. Car and van leasing couldn't be simpler. We will always do our best to meet your delivery requirements. Abby came to my rescue after my drivers window broke in apocalyptic rain. We hope to see you soon. Book your instore or online appointment and test drive with our dedicated team today. Good Morning Steve, Thank you very much for your wonderful review! The BMW X5, X2, X4, 3 Series, and the first ever BMW i8 Roadster. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. So disappointing BMW ..What was also shocking is that when I questioned the 21, they made me feel cheap. Ad. BMW Group are constantly engineering more efficient engines. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us. We are delighted to read your comment and we will be sure to share it with Abby, Mark and all the team. Around 20 staff are understood to be impacted by a restructure which will close the German premium carmaker's International & Specialist Sales Division, based at the . Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. I ride an F900XR and used tour facilities twice. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. Are you ready for adventure? Ensured that I drove off with an all singing and dancing car, . BMW Group Specialist Sales Division Park Lane London. There is no additional cost to delivering your car as we offer free nationwide delivery on all of our leasing deals. BMW ISSD at Park Lane BMW/MINI highly recommended. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Menu control Park Lane . BMW Motorrad motorsport director. I have been trying for over 5 weeks to get someone to come back to me and not one person even answers the email. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. | We know the needs of BMW drivers are highly specialised. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Best wishes, BMW Park Lane. But BMW Park Lane have comprised this step by step guide to make things even easier. If you have any questions at all regarding this, please contact us. Park Lane Linda Hegarty is informative, super efficient and courteous. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. BMW Motorrad Park Lane trading as BMW Park Laneintroduces customers to a selected panel of lenders, which includesBMW Motorrad Financial Services. The level of attentiveness is simply second to none. Good Morning Charlotte, Thanks for taking the time to leave us a review. Can't fault the dealer, long may the 5-star service continue. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Carrying the Park Lane name with pride! Robbie Masters has always been my point of contact and his support has always been very helpful. We are delighted to read your comments and we will share it with Jordan. Take centre stage with our BMW 8 Series offer. We are happy to answer any questions you might have about our services. Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. BMW Group Park Lane 70 Park Lane London England United Kingdom W1K 7TT. Has anyone experienced buying car mats from Park Lane BMW? 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