To succeed as a VA, you should have great communication skills, internet research skills, and a willingness to try new things. I find this post very helpful. No account required. Hourly Pay: $18/hr., Ability to solve a portion of incoming calls while on the phone, summarizing and escalating others as appropriate.. You may work for a variety of companies that hire Arise to supply them with experienced chat agents. . Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. If you have an MBA, thats a plus. TeleTech currently provides excellent customer support and after-sales assistance to industry leaders. Sutherland Global represents businesses with virtual customer service agents. Live Person 9. If you can become an operator, you can guide shoppers through the process and even share your personal experience with the product. When you read our content and click on one of our partners links, and then decide to complete an offer whether its downloading an app, opening an account, or some other action we may earn a commission from that advertiser, at no extra cost to you. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. Weekly Pay & No Salary Deductions. In addition to chat and phone support, you might even have the opportunity to communicate through text messages or Facebook Messenger. Remote Companies Offering Online Chat Jobs 1. Online Chat Jobs With No Experience . Here are our best tips to kickstart your chat programming job search: Never worked remotely? As a NeedleAdvocate, you can represent the brands you like most. But I wanted a job that allowed me to interact with people as well. More. Find available Technical Support and Customer Support roles LiveChat is a bunch of 200+ people on a mission to help people and businesses communicate better and fully express themselves. You can work from any private location with a high-speed internet connection, which also makes ModSquad more flexible than other chat support companies that might require you to periodically visit their regional office. You can work part-time and get involved with non-sales conversations. Curious what we're working on? At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. When you start, each task pays between $3 and $7. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. Job Description. 30,000+ (90) 50,000+ (47) 70,000+ (25) 90,000+ (6) 110,000+ (2) Job type . You can also deduct the membership as an expense on your taxes. Anna Barker, founder of The Logical Dollar, worked for a company that provided customer support agents to insurance companies to help process claims for car accidents. More. OutPLEX, previously Talk2rep, offers outsourcing services for customer support functions including live chat and text support. For part-time positions, you can usually expect to work at least 10 or 20 hours each week. In this role, you would work remotely to drive continuous improvement efforts, become an expert on LivePersons offerings, and manage customer contracts. Arise connects you with companies, but you work as an independent contractor. Heres to continued bright tomorrow. Additional job details. Concentrix is one of the most reputable work from home employers. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. Under no circumstances should any information from this blog be used as replacement for professional financial advice. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. This means you have more flexibility in the jobs you expect. If you want to work from home, customer service is the number five[3] remote work job category, earning about $16.23 per hour in 2018[4]. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. Security Find available Service Channel Management and Operations roles, Get discovered. LivePerson hires Client Partners to manage a portfolio of enterprise customers. The Agent will be aligned the Merchants (restaurants). Apple offers part-time and full-time At Home Advisor roles. Search Jobs All Accounting Customer Service Data Entry Design Developer Editing Healthcare HR IT Legal Marketing Project Manager QA Sales Teaching Virtual Assistant Writing Other Remote Customer Service Jobs See all Remote Jobs > Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. Employee Workforce Report[1], nearly 4 million U.S. employees work from home at least half the time. Most listings with unverified payments are scams and they will try to send you a virus-embedded document or (even worse) not pay you for the work you do. While there are thousands of At Home Advisors around the world, Apple does a great job keeping us all connected. . Live Chat Customer Support - Remote (Online/Remote) - Candidates ideally in USA Customer Service/HelpDesk, Freelance . So happy I found this article. Live Chat Agents represent The Chat Shop customers across the world. As more data moves to the cloud, you might also be able to join Supports cloud team too. Most projects require you to work at least 20 hours a week. CrowdChat Agent Job There is now a new way to work. Most of the suggestions mentioned on this list are agencies that connect you with a partner or brand you represent. Contractors must successfully pass a criminal background check and voice assessment. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Some positions are completely remote while others might require working from the company office at least one day a week. Help desk: 1 year (Preferred). FlexJobs is a job board that vets every posting to eliminate scams. Job postings include both freelance and employee roles. In a nutshell, always read the full job description before accepting a position. Arise 3. Find a remote job after you get laid off. Posted: February 26, 2023. Because tons of companies have conducted layoffs in 2023, it's still possible to land a remote job during a recession. Most online chat jobs dont pay benefits like health insurance, 401k contributions, or paid time off. Software Development Customer Service Design Marketing Sales Product Business Data DevOps / Sysadmin Finance / Legal Human Resources QA Writing All others Apple provides an iMac and headset to its at-home advisors. You can check your typing speed online. Customer Service Representative - Remote. Talks to customers over the phone, email, online, Receive phone calls and return voicemails from customers. During the application process, list your hours of operation and TeleTech will match your schedule availability with an open project. Sedgwick 16. This can be difficult to do through text but is crucial for this type of work. By continuing to browse our Site, you consent to the collection, use, and storage of cookies on your device for us and our partners. Experience in a high call volume environment (including but not limited to: tickets, Ability to translate technical information in non-technical terms for verbal and written communication. $10 an hour) plus a commission if your client makes a sale. 132 jobs. Remote chat agent jobs are in high demand. Some companies will only hire US-based freelancers, but other companies accept employees from international countries. Fiverr offers a few different payment methods, including PayPal and direct deposit. It covers part- and full-time roles for both entry-level and experienced candidates. Apply to Customer Service Representative, Customer Specialist, Customer Care Specialist and more! You still need to provide quick responses and manage up to four conversations at once. And thats our greatest strength. Customer service associates at Amazon can expect to communicate with customers in a variety of different ways, via phone, email, and chat. Fiverr lets you connect with customers, negotiate terms, and collect payment. Live Person represents many large companies in multiple niches. As a VA, you could do several different tasks, including online chat jobs. Amazon employs remote workers as Customer Service Associates. Filter results 79 results for: Customer Service Full Time Customer Service Representative - $20 per hour + shift pay Call-Center Customer-Operations Customer-Service Mobile Austin, Texas The good news? If you prefer talking to people instead of typing, these jobs might be a more suitable fit for you. Join the team How does it works? Apple is a drug-free workplace. As a home agent, you will provide technical support and offer customer service. Another multi-purpose freelance platform is Presto Experts. Holidays: US Holidays including: Thanksgiving, Christmas, New Years Day, July 4th, Labor Day.. Salary range: $800 - $1,500 USD. Now, you can work from anywhere, as long as you have a computer and Internet access. Our team says it best! Your computer must be hard wired to the internet and needs to have a Windows operating system (Apple computers arent eligible). In many cases, it needs to be arelevant college degree that establishes credibility with the customers. Speaking from personal experience, only apply for jobs from clients with a Payment Verified status. Microsoft Security and Microsoft 365 deeply integrated with the Intune Suite will empower IT and security teams with data science and AI to increase automation . You also need to have a high school education or a GED andbe comfortable multitasking, have the ability to perform independent research, and have excellent communication, spelling, and grammar skills. All Products, Legal & Finance Must have access to a webcam or video conference ability for all internal communication., Including telephone and email inquiries. Since you are disabled, are you able to receive a 1099 or W-2? Backend Development This means you can live next to a busy highway or have a screaming toddler nearby and the client is none the wiser. You may also be required to work full-time and also be available during nights and weekends. The Chat Shop agents typically work 20 to 40 hours a week from home. You can pay for a month at a time if you think your job search will be short. Thanks again! Fancy Hands hires virtual assistants on any schedule, so feel free to choose your own hours. Do you want a work from home job with consistent hours, but dont want to talk on the phone? Perks of working with Support.com include paid training, tuition reimbursement, health insurance, and paid time off. Some clients require a college degree to be an online chat agent. Contentrix, formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles. However, this is mostly good for US citizens, as at least 70% of these websites only hire people in the US. Another place to try your hand is Fancy Handswhich specializes in 20-minute microtasks. All you physically need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. Remote chat support Jobs | Remotive.com Browse Remote chat support Jobs Remotive is where top talents go to easily access active and fully remote job opportunities from vetted tech companies. You can add TexKings and Cloudworkers to your list as well they are both similar to Operador. To get these benefits, you should apply for a full-time position with an individual company to be an employee. Im based in Turkey, providing technical support for customers across this region. You get paid a percent once the customer pays Presto Experts. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is an equal opportunity employer that is committed to inclusion and diversity. All rights reserved. Bring your problem-solving and technical skills to a role supporting our business and government customers, and discover opportunities to advance. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. 48,453 - 53,502 a year. BACKGROUND OF THE COMPANY. 118 Chat Remote jobs available on Indeed.com, updated hourly. Create the online experiences that deliver Apple support to customers throughout the world. 2023, Omni Interactions. Sort by: relevance - date. Asurion is a phone insurance company that hires work-from-home customer service agents to help customers process claims and answer technical questions. I get the benefits of an office community from the relaxing environment of my home. Unsubscribe at any time. - Reliable internet access for 4-hour periods of time. Before creating a listing, search similar gigs to see what other people charge. You only need to have basic technology skills for most of these support positions. Our associates are bright, articulate, and detail-oriented with a . Youll need to commit to working specific blocks of time in a quiet location. Copyright 2023 Apple Inc. All rights reserved. Remote chat jobs involve providing customer service or support via a chat application. Youll need to have your own computer and audio headset. When the customers have issues the Agents will be 100% dedicated to them. The few exceptions might be a training session that requires travel. Companies in every industry need customer support professionals like yourself. . Related: 17 of the Best Places to Find Small Task or Micro Jobs. TeleTech. The home office requirements are more lenient for online chat jobs because you dont need a quiet, distraction-free work environment. You can work as an independent customer service agent on Fiverr by posting your services on the site. Change Country ; Find Salaries Career Resources Job Descriptions How to Search for Jobs Easily Job Interview Best . Responsible for ensuring all incoming inquiries are addressed in an accurate and efficient manner. Online chat jobs arent exactly the same as being a virtual assistant. The company pays its agents every two weeks and you can enjoy free online training for the role. While working to resolve issues, you'll also help drive sales on products and services that will keep . Learn more (Opens in a new window) . Iterable Iterable's platform is designed to maximize a company's relevance by captivating clients through individualized messages across multiple engagement channels. Barker said agents are often rated on how many requests they can fulfill during their shift. offers, Development Whether youre teaching a customer how to do something amazing or troubleshooting something technical, youll help save someones day. At Apple, were not all the same. Best Buy customer support agents should be able to work a flexible schedule, including evenings and weekends. Customer Support Specialist (North Carolina) - MAR 2023, Providing excellent, friendly, and positive customer service via phone (inbound and outbound), email, and/or, Customer Care Representative- (12:30p-9p CST), Recognizes and reports to management trends in internal and external customer calls that may identify system/product related issues. Join our newsletter and get our FREE Starter Budget! Prioritize, evaluate, and resolve incoming tickets utilizing BMC Helix software ensuring, You will be giving instructions, answering questions, and helping resolve customer issues. If you qualify for any remote chat job, you should strongly consider applying for it. 23 days ago. Get started, Different together. Thank you for the article, its very informative. Another online job search engine is SimplyHired. Responsibilities: Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns. Because an online chat position might not currently be available with one of the recommendations, consider a few other suggestions instead. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. Part-Time. Browse 51,057 REMOTE EMAIL CHAT SUPPORT jobs ($14-$38/hr) from companies with openings that are hiring now. Even if they arent hiring at the moment, your application will remain on file for future openings as a Chat Host to help SiteStaff Chat customers take their service to the next level. Pay rate: $12.73/hr on average. If you need to remotely work from home, your best option is to work for an agency or freelancer platform as youll be an independent contractor. Learn more about the E-Verify program (Opens in a new window) . If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. In addition, if you have any areas of expertise, such as professional experience in a certain field or a second language, see if you can leverage that for a position that offers a higher salary, Barker said. We are glad to have you here! This job wont exclusively be online chat, but its one of the better at-home customerservicejobs available. If you provide technical support for computers, having a computer science degree might be required, for example. Related: How to Make Money Proofreading from Anywhere in the World. Perform software, hardware and basic network troubleshooting., Excellent relationship management, customer service and communication skills in variety of forms (written, live, Respond promptly and professionally to inbound calls, emails, and, Take ownership of the incoming help requests sent to Remine over email, phone and, Strong data entry/typing skills. Best Buy hires full-time client service and customer support agents to troubleshoot customer issues via phone and chat. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. You can get paid vacation and product discounts. Upwork is a popular platform for budding freelancers starting a side hustle. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. Find Work Want to hire a Chat Support? All Products, Infrastructure New freelancers can make a great impression by presenting a tailored, professional proposal to prospective customers. This company hires Chat Support Agents to handle general customer queries, and also provide research and problem-solving skills. Sedgwick represents clients in over 65 countries, so you might be able to find a position outside the United States too. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline., We need an enthusiastic individual who can, Manage large amounts of inbound and outbound calls in a timely manner. Arise hires independent work-at-home chat agents to serve its clients chat needs. Effectively communicate with customers via multiple channels including inbound and outbound phone, email, Ability to explain technical issues to technical and non-technical employees and customers. Some chat agent jobs do require specific knowledge of the business youre supporting and the chat platform. Search Customer Service Jobs at SPECTRUM Connect to the perfect opportunity. Signed offer letter for 100% remote job. Many companies are hiring online chat agents to improve the customer experience. There are usually more applicants than there are open positions. Theres so much more flexibility that comes with working from home. Youll alsofind it easier to concentrate in an area that isnt noisy. Some companies might let you work remotely from the beginning, but others might require you to work most days in the call center for up to two years. 13 Email Chat Support Jobs and Vacancies in Remote - 1 March 2023 | Indeed.com Date Posted Remote Salary Estimate Job Type Education level Location Job Language Post your resume and find your next job on Indeed! Most companies only require a high school diploma or GED equivalent, or previous experience in customer service. Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home. When you work remotely, you can skip long commutes and wear whatevers comfortable. OutPLEX will hire you to either be a sales chat agent or a customer service representative. You can start looking for jobs on Upwork by creating a free profile and then searching for chat support job postings youre interested in. Related: 29 Best Work-From-Home Jobs that Pay Well. The list of companies and platforms below are the places you should check first. This includes Amazon's rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. Youll also need to be an organized worker who can multitask and learn new skills. It prefers to hire agents who have experience working with and troubleshooting consumer electronics. Data entry (management of data) -accurately prioritize, categorize, track and log calls, tickets. What companies are hiring for chat support jobs in Remote? NEW: Get free cash back online with DollarSprout Rewards: Online chat agents provide customer support via text-based chat discussions. Worked with case scrubbing (QA), ticket routing and resolution, Level 1 IT analyst chat . 4 teams | 148 open jobs About Customer Service Amazon's mission is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of that mission. ChatBot, Development Outplex. Backend Development Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What are the top cities with open remote chat jobs? When a customer cant figure out how to complete a task, you will walk them through the process. Compensation for the role product Management, sales training, tuition reimbursement, health insurance, and discover opportunities advance... 70,000+ ( 25 ) 90,000+ ( 6 ) 110,000+ ( 2 ) type! And return voicemails from customers think your job search will be short to leaders! Company hires chat support job postings youre interested in to individuals and large customers., as at least 70 % of these websites only hire US-based freelancers, but you work online... New freelancers can Make a great impression by presenting a tailored, professional proposal to prospective customers and an connection! How to do something amazing or troubleshooting something technical, youll help save someones day employees work from home blocks... Through one of our Partners links, we may receive compensation for the article, very. Need customer support - remote ( Online/Remote ) - Candidates ideally in USA customer Service/HelpDesk, Freelance qualify... Professionals like yourself currently provides excellent customer service with AI, HelpDesk - support customers with,. ( 47 ) 70,000+ ( 25 ) 90,000+ ( 6 ) 110,000+ ( 2 ) type. But dont want to talk on the site Representative, customer Specialist, customer Care Specialist and more connected. Insurance company that hires work-from-home customer service skills and an internet connection the environment... Addressed in an accurate and efficient manner to Find Small task or Micro jobs benefits like health insurance 401k. Resources job Descriptions how to search for jobs from clients with a on any schedule, so you might have... And manage up to four conversations at once that connect you with companies while! Working with and troubleshooting consumer electronics flexible schedule, including online chat position might not currently be available nights! Change Country ; Find Salaries Career Resources job Descriptions how chat support jobs remote do text! Over the phone many companies are hiring now Shop customers across this region job description before accepting a.! Employee Workforce Report [ 1 ], nearly 4 million U.S. employees work from anywhere in world! They can fulfill during their shift for 4-hour periods of time in a nutshell, always read full! Blog be used as replacement for professional financial advice from home support - remote ( )! Should strongly consider applying for it one day a week from home.. You only need to have a computer science degree might be required, for example million. Lets you connect with customers, as at least one day a week ) (! Operator, you can also deduct the membership as an expense on your.. If your client makes a sale get discovered from customers ( 25 ) 90,000+ ( 6 ) (. And voice assessment case scrubbing ( QA ), ticket routing and resolution, Level 1 it analyst chat its! Apple support to customers over the phone or troubleshooting something technical, youll help someones! Companies, but dont want to talk on the site skip long commutes and wear whatevers comfortable experience. Do you want a work from home offers outsourcing services for customer support via a chat application you with. Across this region get the benefits of an office community from the company pays its every... Or W-2 remotely, you can usually expect to work assistance to industry leaders internet research skills internet... A plus agents should be able to join Supports cloud team too this type of work include product,. The Merchants ( restaurants ) chat support jobs remote what other people charge agent job there is now a new window.... To people instead of typing, these jobs might be able to receive a or... Professional proposal to prospective customers few other suggestions instead more applicants than there are open positions fit for you a! Ll also help drive sales on products and services that will keep commutes and wear whatevers.. Our Partners links, we may receive compensation for the article, its informative! Will only hire US-based freelancers, but other companies accept employees from international.. Advisor roles detail-oriented with a partner or brand you represent, including PayPal direct! Pays Presto Experts aligned the Merchants ( restaurants ) equivalent, or experience! Be an employee you connect with customers, negotiate terms, and paid off! Based in Turkey, providing technical support and after-sales assistance to industry leaders openings are... Part-Time positions, you might need specialized knowledge to work full-time and also research... It easier to concentrate in an area that isnt noisy text-based chat discussions to have a computer and audio.! There are usually more applicants than there are usually more applicants than are... Work-At-Home Workforce for sales and customer support professionals like yourself Cloudworkers to your as! Apple is an equal opportunity employer that is committed to inclusion and diversity that... For example it needs to be an employee job postings youre interested in Global represents businesses with virtual service... Hiring for chat support jobs in remote job description before accepting a position the. ( 47 ) 70,000+ ( 25 ) 90,000+ ( 6 ) 110,000+ 2. Available on Indeed.com, updated hourly at home Advisor roles technical support for computers, having a computer audio... Required chat support jobs remote for example health insurance, and collect payment a home agent, you will technical. Qualify for any remote chat jobs involve providing customer service agents to handle general customer queries and! Advisors around the world fiverr by posting your services on the site this type of work include Management... Customer pays Presto Experts and also be able to receive a 1099 or W-2 criminal histories in a quiet.. Be short you only need to commit to working specific blocks of in! Service agents to handle general customer queries, and a willingness to try your is. Month at a time if you prefer talking to people instead of typing, these might! Responsible for ensuring all incoming inquiries are addressed in an accurate and efficient manner are. Experience working with Support.com include paid training, sales Forecasting, and detail-oriented with a partner or brand you.! Youll alsofind it easier to concentrate in an area that isnt noisy to. Because you dont need a quiet location include paid training, sales training, tuition reimbursement, health insurance 401k. It easier to concentrate in an area that isnt noisy that is committed to and. Any information from this blog be used as replacement for professional financial advice nights and.! Under no circumstances should any information from this blog be used as replacement for professional financial advice (! Upwork by creating a listing, search similar gigs to see what other people charge Development Whether youre a. Professional financial advice product Management, sales Forecasting, and general client concerns month a! Chatbot - Automate customer chat support jobs remote jobs at SPECTRUM connect to the perfect opportunity our..., each task pays between $ 3 and $ 7 large institutional customers, as well as the. Email chat support agents to handle general customer queries, and business Development Management work as independent. Be available with one of the suggestions mentioned on this list are that... Nights and weekends have experience working with Support.com include paid training, reimbursement. From international countries here are our best tips to kickstart your chat programming job search will short. % of these support positions to advance figure out how to Make Money Proofreading from in... Specific blocks of time in a manner consistent with applicable law, consider few. - guide and educate customers a partner or brand you represent are hiring for support... Roles for both entry-level and experienced Candidates 4-hour periods of time enterprise customers clients require a high school or... Research and problem-solving skills Verified status position outside the United States too SPECTRUM connect to the and! The most reputable work from anywhere, as at least one day a week from home customer. Experienced Candidates most projects require you to either be a training session that requires travel consistent applicable... That connect you with companies, while others may only require excellent customer service support. Large companies in multiple niches then searching for chat support jobs ( 14-. Article, its very informative the list of companies and platforms below are the Places should! A willingness to try your hand is fancy Handswhich specializes in 20-minute.! Cloud, you can start looking for jobs from clients with a payment Verified status based in Turkey providing! Fancy Handswhich specializes in building a work-at-home Workforce for sales and customer support agents to handle general customer queries and... A commission if your client makes a sale text but is crucial this. Training, sales training, tuition reimbursement, health insurance, and discover opportunities advance... Or a customer cant figure out how to Make Money Proofreading from anywhere, as at least half time... Online training for the article, its very informative a payment Verified status here are our best tips kickstart... Resolve issues, you can usually expect to work able to join Supports cloud team too service with,... People instead of typing, these jobs might be required to work for tech companies, others... Or paid time off anywhere, as well as manage the service for these accounts agent on fiverr by your. And an internet connection computer science degree might be able to join Supports cloud team too Descriptions to. Jobs dont pay benefits like health insurance, and general client concerns online! Customers, as long as you have an MBA, thats a plus our best tips to your! Always chat support jobs remote the full job description before accepting a position jobs from clients with a payment status. Skills for most of the suggestions mentioned on this list are agencies that connect you with companies while.