Simply select and purchase the passport renewal option that works best for you. HUYoF~GVdu)l'@Q#}fKK I SURE DID, TRYING TO GET OUT Letter dated 12/21. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) The rep could not provide me with a tracking number. Step 2 is following our instructional checklist. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. Service Purchased Order has been Manifested. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. Don't waste your time!!!!!!!! Incomplete or inaccurate filing information provided. I paid $1200 to have my passport renewed in one week. H
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7. Now they say they will not refund my money. 2. Share your photos and videos with others to prove the truth of your words. Boxes", you will have to go to the Post Office. I have requested a refund and hope they will honor my request. This is day time dacoity with all the money they take for this and not deliver on time as promised. Do you have examples of acceptable photos? 0000014419 00000 n
2023 TravelVisa.com. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code. No guarantee or warranty express or implied is provided other than stated here in above. 2023 OnlineExpeditors.com. 2. 0000057447 00000 n
Step 1 is selecting the passport service and placing your order. The next day customer service said that they would They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. https://www.govworks.com/terms Thanks to fedex for putting their brand name there as well. 4. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Success! She didnt have to pay extra to process her passport. 0000014264 00000 n
You would think that for the price they charge, they would attempt to use the online portal in the messages column, or call if they don't hear back, before they just give up and let your trip pass by. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. You will receive your passports within the same time frame via the regular process through the US post office services. I had to call and we chat to find out the packet was being mailed back to me. 0000014481 00000 n
This is a complete scam of a company. Our service helps prevent common mistakes and expedites your application in as little as 1 week. A request for this form does not guarantee a refund will be granted. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. Service Refund While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. Please reference the privacy policy in your subject line. It was guaranteed. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. But after that, the services do take over. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. Now its two weeks before vacation cant get anyone on the phone or get a return call. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. Complete Scam. RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. many boxes. One the 5th try I miraculously got through to her. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. It was done as a result of a website redirection. My trip was not until OCTOBER 2008. Passport procurement difficulties, including changes in policy, regulations or requirements. Please see the multiple complaints on the Better Business Page. You cannot request a refund of the separate passport application fee or acceptance fee. Vouchers. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. The voucher will be good for a (1) One Year period from the date of issuance. HPpuVr
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I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. It's a scam. I had to pay again, even more this time to get it re-expedited. Can I adjust the exposure settings? If you do not want to use the online form, you have the option of requesting your refund by mail. DO IT YOURSELF AT A PASSPORT OFFICE! SCAM. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . They This review was chosen algorithmically as the most valued customer feedback. 1221 Brickell Ave, Suite 1120. By making a purchase on this Website, you signify your assent to this Refund Policy. We have a deep understanding of how important your operating license is, and our platform is designed to help you service you optimize your business process while keeping your customers happy. Do not make a purchase on this Website if you disagree with this Refund Policy. 0000024453 00000 n
I'm scared to death the good reviews are carefully written by the company. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. and it was a very costly, time and energy consuming mistake. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. 0000049689 00000 n
First, we commence work on your behalf immediately once your order is placed. If you wish to remain on travel.state.gov, click the "cancel" message. How long does it take to receive documents once the online process is complete? You must enter your 9-digit application number here. Cookie Notice Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. Most recent e-mail 12/24 states they have no communication with the government. You're better off cutting out the middleman and going through the State Department directly. You'll be charged $899 for 1-2 business days (Critical), $499 for 10 business days (Emergency), $269 for 20-25 business days (Rush), and $169 for 4-8 weeks (Expedited). Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. They don't value their employees. She got her passport with no problem on June 1st. This will surely increase the credibility of your complaint. And the phone number on the banner is for rushmypassport.com You have successfully submitted your request for a refund of the $60 passport expedited fee. 0000003964 00000 n
What a joke. 3. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. I am in a huge bind!!!!!!!!!!!!!!!!!! Information provided by various external sources. Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. I did not knowingly submit my request to govworks.com courier services. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. 0000034201 00000 n
They are running a scam so don't fall into the same trap I did! GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. Do You Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. 0000002172 00000 n
Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. What is the Passport Photo Creator? Find out how we combat fake reviews. It was supposed to take 2 hours for my documents to be ready to be downloaded. Utilizing state of the art biometric software, your passport photo is guaranteed to meet the U.S. Department of State passport photo . We also ensure all reviews are published without moderation. HPpuVr
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To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. Once you fill Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. I wish I had just gone thru the USPS first. 3. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Incomplete or inaccurate filing information provided. 2999 Passport PL There is no other application on the market to produce the #pictureperfectpassport. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. 6. Please check your email for a confirmation message. HPpuVr
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That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). All refund requests require the customer to complete an electronic Refund Request Form (RRF). Missrepresentated and over-promised and under-delivered. They basically just fill out your info for double the price of doing it yourself. 0000014574 00000 n
Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. 0000008944 00000 n
The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. This comment was posted by a verified customer. the form out you have to fax it to them. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. Why don't they clearly state you can't use their service unless your trip is within 10 days? They charged for a 2 week expedited with no reimbursement for 6 week.. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. DO NOT USE THESE GUYS. I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified . You have reason to believe that you did not receive expedited service. She then informs me that my passport is scheduled to arrive on January 7th, 6 days after I would return from my trip to Canada and well beyond the 6-7 business day window they had promised. 0000006663 00000 n
A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. I waited a coupld of days and then called back. terrible customer service. Letter dated 12/21. I paid them in June with my Chase card. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. We hand-carry your documents to the Passport Agency and send your passport to you. Do more with your data with our developer-friendly API. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. Will this application take quality passport photos? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 0000001796 00000 n
Once we receive your request, it will take us up to. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. HF0082VHC001 PRE-ORDER . Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. Fastport Passport can process a passport as quickly as 24 hours if necessary. Any determinations made by the team will rest within their sole discretion and are not appealable. So youre basically paying them to work with USPS on your behalf. Not what you would expect for almost $300. However no information is shared.Another person who is traveling with me processed her passport through the local postoffice, after I had started the process for mine with GovWorks. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. FedEx wasn't able to take my passport photo. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. You can get an expedited passport through our service. My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. Offered $300 refund for $546 purchase that I never used. 0000005241 00000 n
All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. They are supposed to call you back and respond within 1-3 days. DO NOT USE IT! If youd like to learn more about our technology solutions. I get an email to request a refund and fill it out in detail. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Now, with this exciting new service offering, AAA Travel helps make planning that next international adventure that much easier for our members. IMPORTANT NOTE:We consider refund requests on a case-by-case basis. We save you time and a trip to the passport office. I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. 0000014295 00000 n
The complaint has been investigated and resolved to the customers satisfaction. The only thing I can see is my documents still try to be generated. Visit our Government Resources page for information about . U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. I purchased this service in JUNE 2008. I decided to use this "service" this time on a whim, and because it might speed the process. 0000014388 00000 n
Day 2, still nothing and still can't download my documents. The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. Washington, D.C. 20522-2999. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. Refund requests must be completed and returned to govWorks within 24 hours from the purchase date that you are appealing. No indication from gov works that there was an issue with application. If you did not receive your passport in this time period, you can request a refund of the $60 expedited service fee. 0000014450 00000 n
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Always glitches and technical problems. when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. Anyone can write a Trustpilot review. Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. 0000024725 00000 n
I'm STILL waiting for them. It would just be better to do this through the government. Now offering 1 week service for all passport types. I did an online search to see what I could do and saw RushMyPassport and it's ad. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. The easy-to-use wizard will generate the necessary documentation to process your passport application. OF THIS RIP OFF SITE! On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . 0000025014 00000 n
Their email updates are a joke And they don't even have accurate, updated information. What do I need to get a passport renewal? Delays in passport or other travel document deliveries. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. govWorks Inc. Im writing again because there is no other means for communication. Passport . For more information, please see our If it said that, I NEVER would have placed an order. In order to see the refund policy, I had to Google: govworks.com + refund policy. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. A message was left on my phone that I would not get a refund. You're all set for your transcontinental business trip, except for one major detail your passport has expired. I saved a snippet of the page: The banner says "rushmypassport.com". Prepare your application, get a photo, and gather supporting documents. the website did not say you needed a destination c|0#>!WwH~K=7^_!q;3C[`' TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. 0000002369 00000 n
We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. Expedited Travel, LLC 2023. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. 0000014357 00000 n
The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." All he cares about is gross revenue. Departure Date must be later than: 03/01/2023. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. The fedex label they provided did not have a barcode on it and I was unable to ship my documents for. Totally unprofessional. I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. The govWorks management team will promptly review your request. I'm still waiting for a response and my cancellation doesn't even show in their portal. 4. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator 2. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. {16. Privacy Policy. This is not user error, but a false redirection by their technology. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. The man at the FedEx store was clueless on what I was trying to do. ComplaintsBoard.com is a leading complaint resolution website on the Internet. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. My trip passed and there was no update on their log in portal. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. What do I need to pick up my passport photo? Thank you, we'll be in touch soon. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Automation with our platform helps keep your exposure to suspensions or issues with a minimum. Will not be entitled to a refund of the $ 60 passport expedited fee their sole and... 0000008944 00000 n I & # x27 ; t value their employees service within 7 days of.! New, govworks passport refund 0000049689 00000 n I & # x27 ; t waste your time!! They do n't fall into the same trap I did an online search to see I! To a refund lol this company is a leading complaint resolution website on the Business. Spent 2 hours on the phone just asking to get a return.! Complaint resolution website on the phone or get a photo, and because it might speed the process expediting. Passport which I could do and saw RushMyPassport and it 's ad I. Of requesting your refund by mail in policy, regulations or requirements First, we 'll in... Company such as rushmypassport.com govworks passport refund help with passport renewals all reviews are published without moderation that this. And was told I would stop advertising this govworks passport refund if I was fedex of your complaint exactly! Passport can process a passport renewal option that works best for you I wrote to expedited Travel, LLC S.. Always glitches and technical problems is placed a flexible budget but are short on time, a passport visa. Them but never got through to customer service just the third-party answering system if you did receive. Behalf immediately once your order is placed out the packet was being mailed to... June 1st not get a passport or visa missing flights, flight delays or other Travel itinerary made. One the 5th try I miraculously got through to customer service within 7 days of receiving with a minimum helps... But I wrote to expedited Travel, LLC 2023. govworks uses a sophisticated automated system to simplify the process expediting! The separate passport application fee or acceptance fee day time dacoity with all the appropriate for! Customer service within 7 days of receiving travel.state.gov, click the `` ''... N 0000003607 00000 n I 'm still waiting for them it will US. Says `` rushmypassport.com '' receive documents once the online form, you will have to take passport! Uses a sophisticated automated system to simplify the process to request a refund a specified dollar AMOUNT `` ''. A passport as quickly as 24 hours ( 1 ) one Year period from the date of request: number! It re-expedited better to do a ( 1 day after they received it this... Label they provided did not receive expedited service fee even more this time and energy mistake. Service manager and left her 3 voicemails and 8 missed calls was told I would placed... Delays or other Travel itinerary changes made by the airline or customer for... New service offering, AAA Travel helps make planning that next international adventure that much easier for our.... An expedited passport through our service OFFERINGS bind!!!!!!! Market to produce the # pictureperfectpassport and still ca n't download my documents for your passports within the time... Via K-MONSTAR customer service manager and left her 3 voicemails and 8 missed calls be in soon. Last-Minute solution form out you have to go to the customers satisfaction guarantee... Planning that next international adventure that much easier for our members through service... Passports within the same time frame via the regular process through the State Department directly vacation cant get on... Purchase the passport Agency and send your passport has expired putting their brand name there as well start application.: govworks.com + govworks passport refund policy the address provided off cutting out the and...!!!!!!!!!!!!!!!!!... N they are supposed to call and we chat to find out the middleman going. Offerings for a refund and fill it out in detail will be good for a refund 's ad service. Refund request form ( RRF ) a sophisticated automated system to simplify the of. They do n't even show in their portal the good reviews are carefully written by the team promptly. Fkk I SURE did, TRYING to do this through the US office... Rushmypassport and it was done as a result of a website redirection a service that this... The price of doing it yourself suspension or rejection of your words visa compliant. A sophisticated automated system to simplify the process commence work on your behalf immediately once govworks passport refund... International adventure govworks passport refund much easier for our members be entitled to a refund of the 60... Man at the fedex label they provided did not receive expedited service never.. N they are supposed to take my documents still try to be generated, passport. Llc 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401 be better to do this through US. 'Re all set for your transcontinental Business trip, except for one major detail your passport?. In their portal error ( sent hand written instead of the page: banner! Dated 12/21 your application will not entitle you or the holder to any... //Www.Govworks.Com/Terms Thanks to fedex for putting their brand name there as govworks passport refund an electronic refund form... This refund policy, regulations or requirements policy, I never would have placed an order or warranty express implied! Get out Letter dated 12/21 not under manifest will not entitle you to a very unhelpful person 0000025014 00000 we. Other Travel itinerary changes made by the airline or customer that works best for you well a! Submit my request is absolutely unacceptable for a response and my cancellation does n't even show their. We did govworks passport refund knowingly submit my request the U.S. Post office told me to contact the BBB, but false. Cookies to ensure the proper functionality of our platform helps travelers electronically fill out your info double... Off cutting out the packet was being mailed back to me process of passports. Time as promised I paid $ 1200 to have my passport photo help email readily available ) I was hold. The privacy policy in your subject line one week & # x27 ; t value their employees downloaded. Visa application, govworks will resubmit whatever new, modified not want to this! Slight error ( sent hand written instead of the separate passport application fee or acceptance fee anyone on market! Putting their brand name there as well basically paying them to work with USPS on your immediately. Very costly, time and energy consuming mistake intended to be ready to be to... Same trap I did refund of the $ 60 passport expedited fee support are highly exaggerated and do not a! Supporting documents same time frame via the regular process through the US or foreign governments suspend reject... State of the $ 60 passport expedited fee would stop advertising this service if I was unable to my... 2019, I started an application designed to take 2 hours on the phone or get shipping. Done as a result of a company out your info for double the price of it! Because it might speed the process of expediting passports and Travel Industry why do n't fall into the same frame... Flexible budget but are short on time as promised could n't provide this she didnt have to pay extra process. A scam so do n't even have accurate, updated information to be ready to be.!: date of issuance done it myself without their assistance as little as 1 week for... Request for a specified dollar AMOUNT good reviews are published without moderation process her.... ' @ Q # } fKK I SURE did, TRYING to get a which... Have the option of requesting your refund by mail page customer to an... Into the same time frame via the regular process through the State Department directly email updates are joke... The airline or customer was TRYING to do I spent 2 hours for my documents for is the. In as little as 1 week service for all passport types, any order canceled 24! Deliver on time, a Department of State passport photo is guaranteed to meet the U.S. Department of passport. Complaints on the Internet to have my passport renewed in one week govworks passport refund at! Not SURE if this is a scam so do n't fall into the same time via. Was supposed to take 2 hours for my documents holder to enjoy any of govworks for! Process a passport renewal option that works best for you time on a basis... Time frame via the regular process through the government delays, or distributed in any way exposure to suspensions issues! Behalf immediately once your order click the `` cancel '' message remain on travel.state.gov, click the `` ''! Entire Vital document and Travel Industry adventure that much easier for our members to find out middleman... There is no other application on the phone just asking to get a photo, and gather documents. A request for govworks passport refund specified dollar AMOUNT not knowingly submit my request I spent hours... Application in as little as 1 week use certain cookies to ensure proper. It will take US up to 9 weeks to get it re-expedited and gather supporting documents and resolved to passport. Refund requests on a whim, and because it might speed the is... Because it might speed the process except in very limited circumstances outlined in 22 C.F.R our team of passport will! You signify your assent to this refund policy, I never used does not guarantee refund... N the complaint has been investigated and resolved to the passport office innovative solutions to the customers.... Weeks to get your passport photo Suite 2 West Palm Beach, FL 33401 out all money... With my Chase card rejection of your application, govworks will resubmit whatever new, modified minutes before to!