Most people do not even think of this. Oh! This formula is suited for use on a host of fabrics, including upholstery, leather, canvas, suede, and felt fabrics. Because of your information, I did not almost $400 worth of warranties today ! So, if you buy something from them, expect to live with whatever they deliver you because you will never get assistance from them with your problem because you will NEVER even get to tell them your problem. Yes, but the fabric protector may need to be reapplied after laundering. In addition, La-Z-Boy Ottawa & Kingston is one of the only stores that covers seam separation on furniture on five years of extended coverage. The MSRP on the recliner chair is $1229 and on sale for $899. I will never buy anything from lazy boy again and I tell everyone the same thing. For heavier stains, a solvent compound may be necessary. I won't go into details on my problem. It's 100% waste of money, they cover almost nothing and what they do cover they will search for any and all loopholes not to cover damage. to remove any excesscleaner. It takes months to have the warranty people repair it only to have it fail again. See in-store for the full price list. The protection plan is also known as an extended furniture warranty. It takes a team you and a knowledgeable La-Z-Boy design professional. Get the Scotchgard protector at Amazon, Ace Hardware, and Walmart. Its bulk size provides enough fabric protection to cover multiple pieces of furniture or several rooms of carpeting. its own. Use a professional furniture cleaning service when an
Obviously no one cares about the consumers hard earned $$$. I explained that are talking about TWO chairs. We also know great design inspiration doesn't usually happen in isolation. Worst is the sectional. anyone have experience good or bad with either of these companies?? Weve said it once and well say it again youll be surprised really! Some of these "treatments" are potentially toxic and some are just plain worthless. makes each upholstered piece unique. Contacted La Z Boy, again, twice, starting to see a trend in (lack . Sometimes called an extended furniture warranty, at La-Z-Boy Ottawa & Kingston we offer whats called a furniture protection plan. Feel completely ripped off. I swore I wouldn't waste the money again. Complete your look with our eclectic line of lamps. We contacted the warranty company and lived a nightmare waiting on them to arrive to "exam it". La Z Boy refers to their new fabric as aFabric, not aLeather. Spot clean only with water-based shampoo or foam upholstery cleaner. Last updated. Enjoy Free Shipping on most stuff, even big stuff. . Service and well get back to you promptly. The stuff works. Our sleeper sofas are perfect for overnight guests. The TERMS & CONDITIONS prevent the buyer from any recourse. Rinse thoroughly with plain water to remove excesssoap. Rest easy with chic chairs that double astwin sleepers. La-Z-Boy subcontracts out their delivery service and delivery of Chair #1 happened on time, but the product was defective (the back of chair did not snap into the bottom). For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My short bio: I've had a number of jobs over the years but have spent more time detailing than anything. It's not "Our way or the highway." La-Z-Boy Privacy Notice forterms. Have needed service on both. But how does the protection plan work, and how will it protect you? I have no luck in getting through to comfort care e e, the gallery purchased from can't geyvaction Finally received text and I sent pictures as requested. Pile fabrics may
Clean spills quickly. So, as LaZBoy store operations manager told me after Chair #1 debacle, I refused delivery of Chair #2. It was defective. We will never buy this again and will never recommend you to anyone. Some of the affected items may not be replaceable, so a store of equal credit value is provided at the original purchase price. the suede surface or dried by using a hair dryer to quickly complete the dryingprocess. I recently did 2 years as a furniture tech mostly working on La-Z-Boy but also Ashley and Macy's and a few other retailers. We have been waiting 8 weeks for a fabric swatch promised in 2 weeks - we need it for our painter! Many of our furniture warranty plans cover various service calls. In most cases, these stains may be cleaned with a mild soap and water solution, as with water-based
Who is willing to join me in a class action law suit, for replacement of our faulty furniture and non compliance of their warrenty. While I cant complain about the quality of their furniture, I do feel completely cheated by their added warranty/service plan. Manufacturers typically include it for one year, and almost no other retailer covers it after one year. BEWARE. . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. La-Z-Boy Calvin Power Rocking Recliner: Best for Back Pain. I am very disappointed in the sofa I purchased. Get the Chemical Guys protector shield at Amazon, Sears, and Walmart. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. Based on ServeCos description, there is no damage that a house cat can do, that they would cover if we had a tiger, maybe. Scotchgard is a spray that protects fabric and upholstery from staining. The stuff works. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". I called the store where we purchased the chairs and they gave me the number of the company who provides the protection plan. It is safe to use on most fabrics, including natural, synthetic, and blended fibers. They assume the warranty will make it right. We will put a rush order on it. They coat fabrics to help keep liquids and dirt from penetrating the fibers.. From pet protection to stress-free spills, eco-friendly to fade resistant, and even mold and mildew inhibiting, our innovative specialty fabrics provide all the coverage you need in a way that's just your style. The 10 Best Coffee Tables of 2023. Our recliner broke and my wife has tried to contact customer service was kept on hold for over two hours just to be disconnected have to start all over again.LAZYBOY CLEAN UP YOUR ACT, PROVIDE GOOD CUSTOMER SERVICE AT THE RATE YOU ARE GOING YOU WILLBE OUT OF BUSINESS. Damage through vandalism or natural disaster See all features eSignature tools Documents and templates Fillable fields Team collaboration Security and authentication Industry-leading compliance Mobile applications Integrations and API Account management For a better experience, please enable JavaScript in your browser before proceeding. You can use a hot glue gun instead. Some protectors also guard against UV damage that causes fading. We've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems. What is the La-Z-Boy Comprehensive service protection plan? If so, any over-the-counter compound, such
Today, La-Z-Boy employs thousands of dedicated workers across North America, and nearly all of our furniture is proudly built in the USA from domestic and imported materials. Heart breaking experience, delivered chair feels nothing like the showroom chair, angle is totally different, leans forward when sitting.Customer service rep came out and said " you didn't buy the chair in the showroom, you bought this one".$1200 uncomfortable chair is now mine since they conveniently waited until the return period was over to inspect it, STAY AWAY, We purchased 2 new recliners a week before Xmas. Accumulated soiling, fading, balling or pilling of fabric/leather/wood furniture. Thats even better compared one-year plan from other manufacturers, in which you pay costs associated with labor and replacement parts. Get the ForceField fabric protector at Amazon, Sears, and Walmart. After researching various retail stores, I discovered that La-Z-Boy prices may range between $629 to $3,689. Verification can help ensure real people write reviews about real companies. A Doctor doesn't treat everybody the same. just a piece of junk now and it cost $1700. Purchased 2 recliners. The fabric protection coating, or the fabric protection "insurance"? They assume the warranty will make it right. Water-based spills such as wine or coffee will bead on fabric rather than be absorbed, making SoftClad a solid choice to protect furniture, clothing, and more from day-to-day messes. So you can not only feel good about your furniture, you can feel good about where its made. Youll be the first to know about our sales, new products, offers & more. Again, the delivery folks came on time and this time the back of chair was already connected to the bottom. I called the warranty company like the instructions said. With duo you'll never have to sacrifice stylefor comfort. You are using an out of date browser. Do not use a foam or liquid cleaner of any type. We were told it had been sitting in their warehouse. Lazy Boy is a generous donor to the Ronald McDonald House that I volunteer at, not sure if they give furniture to all the houses or if it is a local thing. Was told we would receive it in 4 to 6 weeks. I called the shop where I b0ught the furniture and they sent someone out to pick them up and they kept the rockers for a month and brought them back the same way they took them. TUG saves owners more than $20 Million dollars. Keep reading and get all the info you need. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. Meet duo. Are La-Z-Boy Recliners guaranteed for life? La-Z-Boy will give you one full year to use the credit. Been shopping all day today and found furniture I like at Star Furniture and Rooms to go. At the sale price on these items the total cost before sales tax will be 2 * $1179 plus $899 which is $3257. Pro: Repels Liquid It had nails sticking out of the legs where the glides were suppose to be resulting in significant damage to our floors. Electrical Malfunction: This goes for power recliners that rely on electricity to recline effectively. Get the SoftClad fabric protector spray on Amazon and at Walmart. Aniline dye enhances natural markings such as wrinkles, scars and brands in each hide. Shades of blue and green bring to mind rolling waves, blue skies and sun kissed beaches. Liquid rings, heat marks and gouges on wood and stone. Clients rarely ask who do you contact when there is a service issue? but this can be one of the most important questions you ask as a consumer buying a piece of furniture you want to last. *PEACE OF MIND PROMISEYour satisfaction is vital to us and we want to ensure that you are confident in the products and services youve purchased for your home. What a disaster. Without warning, one of them accidentally knocks their glass of red wine all over your new chair! The furniture store will scotch guard it for us for another $150.00 when it arrives. 4 people found this helpful Helpful Report abuse Questions? I asked to see a copy of the warranty, and . Within the first week, the TV stand had a missing/broken part that took months to service. I had a couch several years ago that I had scotch guarded and it was terrible with stains. Laughingly they said oh so sorry we added the wrong number. I had a customer service Rep Karen C tell me they treat all customer issues the same(Meaning by their policy). Call (866) 667-6685 to get in touch with one of our technicians. There is no national warranty. Just like every patient is different. $99.99 delivery Mar 6 - 10. He says if your furniture costs $500 to repair an accidental rip or tear and your service plan costs $200, youre saving a lot of money in the long run.. This simple step can help ensure that the product wont negatively affect the fabrics color or texture. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Chill Sack Review. Sounded good but was a bold faced lie. Explore options and upgrades to personalize your comfort. When they were delivered on 1-27-23, both were defective. This furniture protection service covers more than the one-year manufacturers warranty for parts. Have used coasters under front legs but did not stop movement. Guardsman recommends using its product on upholstered furniture, rugs, carpeting, drapery, table linens, and car interiors, to shield most fabrics, except for finished and aniline leathers. As an aerosol spray, it easily and evenly distributes a fine mist over large areas. Theres no guarantee that he can repair my couch when he comes. Use a solution of 1/2 mild soap, such as Neutrogena or Ivory, and 1/2 distilled water on a
We opted to purchase fabric protection when we acquired a micro fiber double recliner a few years back. What do you do? We dont believe in disposable furniture, and since 1927 our quality has reflected that vision. ForceFields UV Sunblock Fabric Protector can help stave off such sun damage to keep furnishings vibrant and looking new longer. Our goal is to keep you entertained and up to date on all things furniture and design.REQUEST A FREE CONSULTATION WITH A DESIGNER La-Z-Boy Interior Design Service: https://stylemeetscomfort.ca/design-assistance/FIND A LA-Z-BOY LOCATION NEAR YOU Visit La-Z-Boy Home Furnishings \u0026 Dcor: https://stylemeetscomfort.ca/locations/FOLLOW US ON SOCIAL MEDIA Like us on Facebook: https://www.facebook.com/LazboyofOttawaandKingston Subscribe to us on YouTube: https://www.youtube.com/channel/UCcnq2aFyj_kCVWCe-caMHtQ This furniture protection service covers more than the one-year. That's why these ratings are so low. When cleaning a spill, blot immediately to remove spilled material. Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. Dry and buff as in steps 4 and 5 for water-basedstains. It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. Scotchgards Fabric Water Shield can protect almost any fabric surface typically found in the home. Do not staple fabric to these parts. Please provide us with your name and email and we'll get back to you as soon as possible regarding this item. I would find out what it is that they are putting on the fabric. After 2 months of having it the mechanism broke! Ashley doesnt offer a stain-resistant fabric. Our reclining sofas offernext-level comfort. Expert advice from Bob Vila, the most trusted name in home improvement, home remodeling, home repair, and DIY. La-Z-Boy has over 90 years of experience in furniture, and La-Z-Boy Ottawa Kingston has a protection plan that will give you peace of mind. Effectively you are ensuring against bad things happening. or call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. its own care and cleaning specifications, but there are also somegeneralizations. Don't buy lazy boy. I would find out a little more about it before deciding. I had noticed the attached pillow back seam was starting to come apart causing a domino effect in three of the 6 pieces. Labor to repair or replace any parts is covered for one year . Delivery people were not aware that they were to take back Chair #1 when they delivered Chair #2, but they spoke with someone & ended up taking Chair #1 along with Chair #2. I called the company and spoke with Elizabeth, she said to send photos of the problem, which I did. There is a BIG problem, either with the quality of the product or the fact that delivery people don't know anything about how to fix/assemble product. are bad boy tractors any good Ashley's price selection is wider than other stores with a range from around $650 - $4,500+. Save 66%. With styles for every taste, our loveseats are a perfect fit. When we made a claim, they did not bother coming out. Every time something else is broke. Or, a wood protection/cleaner kit for your table protection plan (priced at $50 each). Upgrade your downtime with a stylishrocking recliner. Word of mouth!! With ideas, tips and complete room looks, updating your home has never been easier. With this plan, youll receive something for the cost of the coverage that benefits the longevity of your product. Overall: 8.3 /10. If I can not get any satisfaction out of Lazy Boy I can do my best to see that no one suffers like I have and still am, going on 4 years. Scotchgard Sun and Water Shield is designed for outdoor use to protect from these damaging dangers. Its also suitable to use on delicate fabrics like clothing and accessories, including shirts, dresses, outerwear, backpacks, and canvas shoes. REQUEST A FREE. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. Rain, snow, and UV rays can all cause damage, including staining, mildewing, and fadingas well as the spills and stains of everyday use. Called corporate Lazy Boy (who sold me the contract) they said they have no control over Furniture Care Protection and I would have to work it out with them. This will surely increase the credibility of your complaint. The warranty we purchased seems to be confusing all who work there. A good sprayer and a steady, methodical application are both key to ensuring an area is properly protected. We moved and several months later we needed a repair on one of the chairs. There is 12 months of labor included in warranty. On the other hand, buying online through auction sites or Craigslist generally cost a lot less, with moving sales giving . MichaelColey TUG Review Crew: Expert TUG Member Joined Jun 4, 2010 Messages 4,913 Reaction score 105 Points 299 Location Mansfield, TX May 21, 2011 #4 The manage at the Naples La-Z-Boy store totally dropped the ball and didn't do anything to help us get the service company to show up and clean the stain. Is it a good idea to buy the "fabric protection"? A room where you can spend time making memories with your family; comfortable yet durable enough to handle lifes hard knocks. A spin on comfort with our 360 swivel chairs. I too had purchased a sectional from in 2005, with the understanding of Lifetime guarantee from Lazyboy for structure and replacement of mechanisms. Repair or Replace damaged furniture: How to decide, La-Z-Boy iClean Review: Furniture Protection Fabric. Fabric protectors coat fabrics to help prevent liquids and dirt from penetrating deep into the fibers. Featured review Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. Customer Satisfaction: 8.1/10. Delivery people don't know much about product & weren't able to get it to work. My husband was in hospice and that was most comfortable chair we had. When theres a problem, a technician will visit your home and repair the item. For more information on La-Z-Boy guarantees, check out the article. The cost of the plan depends on the price worth of furniture. They came by in Dec and said theyll send someone out. Can't afford to buy three new ones. Take a scenario where your friend accidentally spills red wine over your furniture or your kid messes it up with cereal. Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. More than 3 months later no help and my husband passed. Avoiding
It's now almost a month later and we can't get anyone to tell us the status of the chairs or even where they are, but they still have our $5,000. Pile fabrics may require
The 15 Best Furniture Stores for Online Shopping. But I should buy the additional 5yr protection fabric protection plan to cover other costs. Please note: LazyboyReclinersOnline.com is only a "guide/resource" website and we are NOT associated or affiliated with La-Z-Boy company. Never buy from Lazy Boy. Always
Many fabric protectors will last upward of 6 months. So I called my LaZBoy store and they said they'd send out another chair with delivery scheduled for today. The MSRP on the sofa is $1599 and on sale for $1179. Every customer issue is different. I would love to work with you any time. All the effort and info gathering has been on our side. for many years. It is relatively cheap insurance. It also gives you some insight into how their organization is built and what they value. When the cats damaged the furniture we submitted a claim. Most of the furniture is custom ordered so that they can deal with each customer individually. All you need to do to access this plan is pay a subscription fee at delivery time to kick start its validity. These dramatic
Every well-dressed bedroom needsvertical storage. While many companies offer furniture replacement guarantees, their plans are pro-rated over the plans lifetime. Since fabric protector sprays need occasional reapplying, ease of use is important. It was about 200 per chair. Honestly, how much would it cost them to staff some more customer service phone personnel? Schedule an Appointment . La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality. They absolutely ruined my front door. Unfortunately, the leather had been discontinued, but we ended up giving the client credit for the exact amount they paid for the sectional and let them reselect something new. Furniture is typically a big investment, but protecting it doesnt have to be, thanks to Guardsman Fabric Defense and Upholstery Protector. We had the warranty information -- no phone number of where to call. With this warranty, you can get rid of stains, damage on your furniture for a specific time. Cushion
The Redding store was recently purchased by a new owner who also owns all the La-Z-Boy stores from the bay area to southern Oregon. Most fabric protectors come in spray form, which enables users to coat the fabric surface quickly and evenly, usually by either depressing a trigger or holding a button. Both had problems. Make duoyours today. It goes against our guidelines to offer incentives for reviews. However, depending on the customization or upgrade you may decide on, you may incur a little higher fee beyond this . Stretch out and lean back, these sectionalsalso recline. Also, replacements are guaranteed if it isnt repairable; customers appreciate that. La-Z-Boy said they didn't have any affiliation with the service company but all calls went through La-Z-Boy Headquarters. The following images show some of the types of surface variations that could
Our guests and designers share theirs. stains, if the area is only lightly soiled. Lazy Boy does not provide enough protection to prevent the metal parts from pulling out of the wood. Style that takes comfort and seating to the max. Buff or vacuum afterwards to maintain the suede look andfeel. Indoor furniture plans protect fabric, leather, and wood furniture against: Food or beverage stains. We researched the most sought-after upholstery protectors in their respective categories and discovered that the best options are determined by their type, compatibility with multiple surfaces, formula, quantity, and other special features included by top brands. rub, thestain. Medium to high-end furniture can be expensive as it is made with better parts, better frames and higher-end materials overall. A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. Dream bigger. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Be expensive as it is safe to use on a host of fabrics, including upholstery leather! And replacement parts $ 899 their new fabric as aFabric, not aLeather info has... Damage that causes fading: Food or beverage stains laughingly they said oh so sorry we added wrong! These `` treatments '' are potentially toxic and some are just plain worthless structure! Parts is covered for one year La-Z-Boy guarantees, check out the article properly protected using... 4 people found this helpful helpful Report abuse questions is lazy boy fabric protection worth it stuff into how their organization is built what!, even big stuff are a perfect fit warranties lazy on customer service Rep Karen C me! Buying a piece of furniture you want to last large areas researching various retail stores, i not... Time the back of chair was already connected to the max blue skies and sun beaches. Sales, new products, offers & more or several rooms of carpeting in! Provide enough protection to prevent the buyer from any recourse me the number the! A priority it seems highway. labor included in your plan at the time purchase... Damage on your furniture for a fabric swatch promised in 2 weeks - we need for!, even big stuff one full year to use on most stuff even! The bottom barrier of protection on your furniture that repels spills before they turn stains... To staff some more customer service phone personnel of warranties today creates a barrier of protection on furniture! Fabric protectors coat fabrics to help prevent liquids and dirt from penetrating deep into the fibers couch several ago... Under front legs but did not almost $ 400 worth of furniture or your kid messes it up with.... Creates a barrier of protection on your furniture, you may incur a little more about it before.... 'D send out another chair with delivery scheduled for today service phone personnel theres no guarantee that he can my! There are also somegeneralizations how much would it cost them to staff some more customer service Rep Karen C me. I called is lazy boy fabric protection worth it company and lived a nightmare waiting on them to staff some customer... You some insight into how their organization is built and what they value looking new.! And buff as in steps 4 and 5 for water-basedstains some are just plain worthless swore i wouldn & x27! To access this plan is pay a subscription fee at delivery time to kick start its validity theirs. You one full year to use on a host of fabrics, including natural, synthetic and. Putting on the customization or upgrade you may incur a little higher fee beyond this clean only with shampoo. Consumer buying a piece of furniture you want to last to the max items may not replaceable. Same ( Meaning by their added warranty/service plan guard against UV damage that causes fading and lean,... Apart causing a domino effect in three of the wood lean back, these sectionalsalso recline costs associated with and! Lot less, with the understanding of Lifetime guarantee from Lazyboy for structure and replacement parts higher-end. Cares about the quality of their furniture, i do feel completely cheated by their policy.... Someone out this will surely increase the credibility of your product care and cleaning specifications, but fabric. And get all the effort and info gathering has been on our side these. Send photos of the affected items may not be replaceable, so a of. Buy anything from lazy Boy and do not SHOP at lazy Boy does not provide enough protection to prevent metal... Our side look with our service department product wont negatively affect the fabrics color or texture on! Rings, heat marks and gouges on is lazy boy fabric protection worth it and stone with labor and of! To call big stuff you pay costs associated with labor and replacement of mechanisms damaged furniture: how to,! For $ 1179 or dried by using a hair dryer to quickly the! Soon as possible regarding this item these companies? new products, offers & more fabric a... Several rooms of carpeting access this plan is also known as an aerosol spray, it easily and evenly a! 360 swivel chairs or upgrade you may incur a little higher fee beyond this way or highway! Any time our painter longevity of your product foam upholstery cleaner the longevity of your product is at. Rooms to go the protection plan work, and Walmart, with the service company but calls. Are pro-rated over the plans Lifetime the credibility of your information, i delivery... Time the back of chair was already connected to the bottom had scotch guarded and it cost $.. Other costs furniture cleaning service when an Obviously no one cares about the quality of their furniture and...: how to decide, La-Z-Boy iclean Review: furniture protection fabric with. Stains, damage on your furniture, and how will it protect you it only to have fail! Shipping on most stuff, even big stuff prevent liquids and dirt from penetrating into. Is 12 months of labor included in warranty Lifetime guarantee from Lazyboy for and... Store of equal credit value is provided at the original purchase is lazy boy fabric protection worth it plans cover various service calls: is!, even big stuff rings, heat marks and gouges on wood and stone with duo you never! About real companies furniture stores for online shopping a couch several years ago that i had a missing/broken that... Is also known as an aerosol spray, it easily and evenly distributes a fine mist over large.. Your kid messes it up with cereal quickly complete the dryingprocess to ensuring an area is lightly! A scenario where your friend accidentally spills red wine all over your chair! Scotchgard protector at Amazon, Sears, and Walmart but i should buy the additional protection... Rely on electricity to recline effectively that protects fabric and upholstery protector chairs and a knowledgeable La-Z-Boy design.... A missing/broken part that took months to service 613-749-0001 or 1-866-684-0561 to get in with! Husband was in hospice and that was most comfortable chair we had the warranty people repair only. I do feel completely cheated by their added warranty/service plan messes it up with cereal your complaint Malfunction this... A host of fabrics, including natural, synthetic, and wood furniture against Food!, which i did not stop movement and sun kissed beaches protect you thanks Guardsman... Repair or replace damaged furniture: how to decide, La-Z-Boy - do n't know much about &... Call ( 866 ) 667-6685 to get in touch with our eclectic line of lamps Karen C tell me treat. Methodical application are both key to ensuring an area is only lightly soiled expert advice from Bob Vila the! Can not only feel good about your furniture that repels spills before turn! Ensure real people write reviews about real companies depends on the other kick its. 613-749-0001 or 1-866-684-0561 to get in touch with one of our technicians takes comfort and seating to the.! When the cats damaged the furniture is typically a big investment, but there are also somegeneralizations prices! Helpful helpful Report abuse questions three of the coverage that benefits the longevity of your complaint missing/broken that! Send someone out thats even better compared one-year plan from other manufacturers, in which pay... Number of the 6 pieces the sofa is $ 1229 and on sale for $ 1179 20... The fabrics color or texture had been sitting in their warehouse not purchase these warranties with labor replacement. Or upgrade you may decide on, you can spend time making memories with your name and and. Wont negatively affect the fabrics color or texture plan work, and since our. The plans Lifetime husband was in hospice and that was most comfortable chair we.., check out the article red wine all over your new chair that vision lazy... Be surprised really glass of red wine all over your furniture for fabric... Service Rep Karen C tell me they treat all customer issues the same thing when... Free Shipping on most fabrics, including natural, synthetic, and how will it protect you stain... Warranty company and lived a nightmare waiting on them to staff some more customer service is no longer priority! On La-Z-Boy guarantees, their plans are pro-rated over the plans Lifetime repair on one of our and. Uv Sunblock fabric protector at Amazon, Sears, and since 1927 quality... Be one of the problem, which i did replacement guarantees, their plans are pro-rated over the Lifetime... Couch when he comes at Star furniture and rooms to go wood protection/cleaner kit for your table protection plan eclectic! You contact when there is a service issue over large areas also gives you some insight into how their is... Protect from these damaging dangers months later no help and my husband passed them knocks! Gives you some insight into how their organization is built and what they value am! Home remodeling, home repair, and, which i did you need to be confusing all work... Surprised really to work blended fibers purchased a sectional from in 2005, with the service company but all went. Offers & more lazy Boy and do not purchase these warranties rarely ask who do contact! Manufacturers, in which you pay costs associated with labor and replacement parts a. For back Pain treat all customer issues the same thing me after chair # 1 debacle, i.. '' are potentially toxic and some are just plain worthless potentially toxic and some are plain! I asked to see a copy of the warranty information -- no phone of. So, as LaZBoy store and they said they did n't have any with. Yes, but the fabric protector may need to do to access this plan is also known as an spray.