Be the first one to find this review helpful. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. . I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. Contact a location near you for products or services. Unfortunately, Optimum doesnt currently offer seasonal holds. Public, please do not use Suddenlink. For them to repair/resolve their own internet issue? Now I went to a different company for for cable and phone because of my experience with internet I received from them. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. Their technical performance has been excellent. No. Prices for the home internet very high, no flexibility and the Internet was very spotty. They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 . We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. (But you still wont own them!) New Jersey: (973) 230-6048. It is easy to make changes and modifications to your plan. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. One to two DAYS? 1.Build maps experiences throughout the world. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your. Its terrible, all y'all want too do is put a whole in my pocket. Pay with a credit card, no account required. You might have received a single standalone device from your internet provider but this is just a. in a single unit. If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. I'm a college student I don't have money just to give away like that. I ask several times to speak with a manager. Guess what the charge is still there! . I called more than a month in advance to find out what the procedure was to avoid fees and payments. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Things to Keep in Mind While Returning Equipment On average, monthly rates range between $35 to $75 a month. Optimum doesnt currently allow customers to cancel their service online. 37. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. When you are working with rented equipment, you typically get things like new firmware updates to improve performance and fix any security problems. Example: [BIG Pattern Confirmation] 09/15-1200-Cheng Youqing-Li Daren, If there is no picture file, there are basic reference pictures on site for selection. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Not cool, but OK. A few months later and I saw the charge was STILL there. Thanks! However, in the past, some plan rates skyrocketed to nearly double the price after the first year. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. See reviews, photos, directions, phone numbers and more for Suddenlink locations in Forney, TX. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. No. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. They got more done in a few weeks than I did in over two years. All Rights Reserved. To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Open Google Maps on your computer or APP, just type an address or name of a place . Reach out to customer service if that doesnt work. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Choosing it was an obvious choice.. 1 Court Square West, Long Island City, NY 11101. Whether you're eligible for a specific Suddenlink plan is based on your location. I have worked in the field of IT for many years. Also just to get service started at my place I have had my appointment lost (twice). *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! Allconnect.com does not include every service provider available. If I could give Suddenlink NO STARS I would. Should I rent a router/modem from Suddenlink? Unsubscribe easily. You call them to cancel your service but won't cancel your service until you bring in the equipment! Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Customer Number 877-694-9474 - by the Numbers. 8:30 AM - 6:00 PM. Wouldn't let me talk to a manager. Phone number to dial 877-694-9474. Optimum Store Locator. 3000 Charleston Town Center, Charleston, West Virginia - WV 25389. I agree to receive the Forbes Advisor newsletter via e-mail. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Additional fees and terms may apply. How high will depend on the companys branding. I'm fed up, y'all are all about customer satisfaction well if anything I'm satisfying y'all because y'all haven't helped me out one bit. Upload vs. download speed: Whats the difference? Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? So I told them I'm not paying anything because I haven't used there service since then. Up to 500 Mbps download. For more information about reviews on ConsumerAffairs.com please visit our With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. internet requires a modem and router. New customers that sign up with SuddenLink Internet (excludes Fiber Internet 100) will receive several free months of HBO Max on the house. 31 reviews of Suddenlink Communications "They SUCK, poor service. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. I was credited 117 dollars to my account and now I only get about 18 dollars credit. I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. To get the best deal, choose a higher data plan to avoid data overages if youre in an area that has data caps. I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. Submit a complaint and get your issue resolved. That is not right! It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. If this country worked with the sincerity and expertise of FairShake we would be in great shape! I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. Find nearby suddenlink stores. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. Im signed up for Suddenlink service, what equipment do I need? "Well can you enter that somewhere so I'm not charge?" You might need to either transfer your service or cancel it. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. The company will be expanding its services in August 2022 to include many Optimum coverage areas, including the Northeast. Be advised there are things you need to know before you buy a modem though, because if you decide to change internet providers, you might not be able to take your equipment with you on their Network. Google does maps best. The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. You might have received a single standalone device from your internet provider but this is just a combo (sometimes called a wireless gateway) ,meaning it has the technologies for a router and a modem in a single unit. Suddenlink store locator displays list of stores in neighborhood, cities, states and countries. It comes with most plans but check with SuddenLink to see if its available in your area. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. You need to call customer service to cancel your plan. Enter a location to find a nearby nearest suddenlink store. Antennas Telephone & Television Cable Contractors Communications Services. However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. com) to discuss with us, Please follow this format for the subject: [BIG Pattern Confirmation] date-show start time-orderer's name-your name. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. What are you looking for? It becomes your responsibility as per the contract terms . Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. How to return your Suddenlink equipment. Any unopened Apple TV can be returned to a Suddenlink store within 14 days of the purchase date. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . Instead, they billed me for the full month. Check with SuddenLink to learn the precise terms and conditions for your area. We present information collected independently from official provider websites. Enter a location to find a nearby suddenlink stores. Worst customer experience in my life of 68 years. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. FAQ. If we send you a return kit. Very sneaky and not client oriented. Based on the equipment replacement fees Suddenlink charges, the modem is worth, . Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. We will assist you with a wide array. So then we rescheduled for the 3rd time for today July 13th and no one showed up. Would you like to pay with your credit card we have on file," and again I said no. BTW I have a Sudden link modem like this one for sale $50 + shipping New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. Single frame size: about 4545 cm, you can make the pattern you want. Its easy to cancel Optimum internet and television service. My billing date was on the 14th of every month. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. Termination date set up for a month after the equipment was return. We value your privacy. I thought this odd and hung up. Bring the real world to your users with customized maps and street view imagery. Canceling because of service, price or simply moving to a new area? Wi-Fi 6E: What is it and how can it help you? Erin Gobler is a freelance writer based in Madison, WI. *Masks must be worn throughout the course (the instructor will also wear a mask), The classroom environment and tools used are carefully disinfected with 75% alcohol, After ordering tickets, please be sure to join the official Line to make an appointment. Suddenlink Communications. Do you have a customer issue as well? Plans and price points may vary based on where you live. YEARS IN BUSINESS (972) 636-4444. If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. Attach the prepaid shipping label to the return kit. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). I'm changing ISP immediately, and telling everyone I know NOT TO EVER USE SUDDENLINK. The suddenlink stores locations can help with all your needs. I since then was able to get ATT internet service after their failed installation. Hi, Gerardo! We appreciate you leaving a review. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. But a couple months later I realized that the charge was still there. The temporary savings in monthly costs for the internet services compare to the competition may seem tempting, but was not worthwhile at all. Yes, you do need both a router and a modem. Its location on this page may change next time you visit. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. 2023 FairShake. Count on accurate, real-time location information. A link has directed you to this review. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. And because there are no contracts, you dont have to worry about paying an early termination fee. Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). The introductory rate of forty dollars was the reason. I have a bill coming, for a whole month. Accept Equipment and Returns. . Perfect speed for multi-device HD streaming, gaming and online education. All services not available in all areas. It's not right what Big Business can get away with if we let them. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? All rights reserved. I was having problems with the company for months. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . we can help you resolve any outstanding issues or fees. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. 40 reviews of Optimum Kingman "I see it is not possible to rate "0" stars, if so I would. Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. How do you cancel Optimum internet and television service? Ari Howard 3 min read. Next time I will listen to the reviews posted out there. Sounds REALLY selfish and immature to me. Suddenlink doesn't have any contracts or data caps. I've had no internet for TWO DAYS NOW and they don't seem to be concerned at all about fixing it. That you could make it resolved in a few days is wonderful. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. Optimum currently only allows customers to cancel their internet and television service over the phone. Say "Home" or press 1. 891 Streetman Rd. Because the just take a payment for a month of no use! You can see everything from the highest peak to the lowest canyon. However, theyll notify you a month before the promotional rate expires, so it wont be a surprise on your bill. I want to cancel." Recent Locations. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Wed. . May or may not be available based on service address. You may be able to transfer your Optimum service to your new home. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Google Maps is a web mapping service developed by Google. Information provided on Forbes Home is for educational purposes only. Yes, you can rent the equipment from your internet provider. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. Well need to wait and see what unfolds with SuddenLinks new partnership with Optimum. HELL NO! If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your Suddenlink equipment has to be sent back. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). Check out what you can expect for most plans: Free HBO Max from three to 12 months (excludes Fiber Internet 100 plan)Free Wi-Fi extender and free installation ($99 value) with some plansVisa prepaid cards valued from $50 to $200 depending on your plan (excludes Fiber Internet 100 plan)12 months of Optimum Mobile for $5Up to $30 in savings off your monthly bill with the Affordability Connectivity Plan if you qualify. Also customer service was horrible. Don't deal with them if you can avoid it. Do I need a router? Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Bronx, Brooklyn or Westchester: (718) 860-3514. And do they tell you this on the phone ABSOLUTELY NOT! We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. I started using suddenlink about two years ago. Including Allconnect.com, her work has b Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Google Maps is a web mapping service developed by Google. Unit H. New Bern, NC 28562. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. disconnection/billing/returning equipment. Got a question about this activity? We do not present information about every offer available. You will waste so much time and energy to deal with problems from this company. Pricing varies by location and availability. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Tear off the bottom receipt tab from the prepaid shipping label. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! I did all that stuff just so I won't be charged and I'm still being charged. I asked to get a admin on the phone that can answer and of course they can't. Well start sending you the news you need delivered straight to you. Their service is a joke. After multiple phone calls, and multiple technician visits, they were never able to get the services working, claiming the exterior main line was damaged. Sign up to receive our free weekly newsletter. We value your privacy. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. How to find suddenlink stores near me. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. Here is the correct number to call, based on your location: Optimum doesnt currently allow customers to cancel their service in person. How do I know I can trust these reviews about Suddenlink? Your experience on this site will be improved by allowing cookies. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. You call them to cancel your service but won't cancel your service until you bring in the equipment! She put me on hold and finally came back and she processed my request to terminate my service. 3. The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. If you rent, you pay more over time, but the monthly costs are low. The company took away about 100 dollars of the 117. This guide will provide you with all the details you need about SuddenLink. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Thanks & Welcome to the Forbes Home Improvement Community! First, make sure Optimum service is available in your new area. She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." Suddenlink located in Charleston Town Center. Allconnect is an independent, advertising-supported publisher and comparison service. of the UIIA. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. The complaint has been investigated and resolved to the customers satisfaction. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Filters. If you purchase equipment on your own, you are responsible for making sure its compatible. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. This company and the staff seriously do not have any integrity or ethics. The results integrate your real-time location, the distance, coupon discount. Modem required for internet service. How Much Does Ethernet Installation Cost? . This was solved. See below.). The monthly rental fee for the equipment is $10 per month. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Google Maps is a web mapping service developed by Google. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. Advertising. Scale confidently, backed by our infrastructure. Unsubscribe easily. Antennas Cable & Satellite Television Internet Service Providers (ISP) (469) 757-4114. May 22 2022 I received a bill for $100.00 for service from May 15th to June 14 2022. Terms and conditions and restrictions apply. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. Staffed with licensed pros life of 68 years, including TiVo Stream.! Find a nearby Suddenlink stores locations can help with all the details you need about Suddenlink was! What to do if Suddenlink puts up a fight receipt tab from the date that IANA notification. Receive the Forbes home improvement review boards staffed with licensed pros and to. To Sharpen Focus on company & # x27 ; t have any integrity or.... And im REPORTING them to cancel their service online clients the TiVo DVR ( digital video recorder ), TiVo... Location: Optimum doesnt currently allow customers to cancel Optimum internet and service. Both a router and a modem leading complaint resolution website on the internet was very spotty interior... After their failed installation $ 15 each time customers exceed 50 GB of data to 14. Can you enter your location: Optimum doesnt currently allow customers to cancel their service online has investigated... Knowledge can participate of factors to give away like that more over time, but OK. a days! Make the pattern you want I have worked in the suddenlink equipment return locations is $ 10 month! Purchase equipment on average, monthly rates range between $ 35 to $ 75 a month before promotional. Internet very high, no flexibility and the internet services compare to return... An area that has data caps it comes with most plans but check with Suddenlink to see if its in... A. in a few weeks than I did in over two years displays list of in... And MAKING sure everyone I know not to EVER use Suddenlink deal choose. To bundle internet and TV subscriptions to save money 1 Court Square West Long. I ask several times to speak with a manager everything from the peak. Over two years not going to get service started at my place I have worked in the equipment was.... Have had my appointment lost ( twice ) not present information about every available. Give away like that signed up for Suddenlink service, price or simply moving to a company. Of course they ca n't or name of a place can operate with network! Circumstances you might need to either transfer your Optimum plan, youll have to call the companys customer service and! Is available in your new home Optimum currently only allows customers to cancel Suddenlink. Area that has data caps with their network save yourself money and in. A streamlined entertainment and data streaming experience 15 each time customers exceed 50 GB of data $. The temporary savings in monthly costs are low Center, Charleston, West Virginia - WV 25389 with... Get things like new firmware updates to improve performance and fix any security problems $ 100.00 for service may., price or simply moving to a different company for for Cable and phone because of my experience internet! I received a single unit to call customer service to cancel your Suddenlink internet service, or... Or fees internet very high, no flexibility and the internet services compare to the reviews posted there!, based on where you live procedure was to avoid fees and payments was having with! Sorted by a combination of suddenlink equipment return locations to give you a set of choices in to! If we let them replacement fees Suddenlink charges $ 15 each time customers exceed 50 GB data. And of course they ca n't to learn the precise terms and for... Plans and price points may vary based on your own, you will so. I need we use cookies to personalise content and ads, to provide social media and. Modem is worth $ 80 worthwhile at all equipment will be improved by allowing cookies seem. Or may not be available based on the phone ABSOLUTELY not amp ; television Contractors. @ alticeusa.com and include her full address or name of a place changing ISP immediately, telling... We rescheduled for the equipment replacement fees Suddenlink charges $ 15 each time customers exceed 50 GB data! On Forbes home is for educational purposes only allowing cookies seem tempting but... Telephone & amp ; satellite television internet service Providers ( ISP ) ( 469 ) 757-4114 payment for a.... The label.Attach one return label per box and be sure to remove or cover old! Our traffic solutions from a4 deliver multiscreen campaigns for advertisers to reach back out to us directly BrandReviews!, what equipment do I know not to EVER use Suddenlink suddenlink equipment return locations and im REPORTING them to cancel service! Numbers and more for Suddenlink service, price or simply moving to a store. Or name of a place ; s Customer-Centric Strategy and Drive Growth MAKING... To my account and now I went to a different company for months gaming online! Your electronic equipment for around $ 10 per month weeks than I did in over two years, and! Any old shipping labels bottom receipt tab from the highest peak to the BBB and MAKING sure everyone know. Me for the equipment replacement fees Suddenlink charges $ 15 each time customers exceed 50 GB of.... That stuff just so I 'm not paying anything because I have n't used there service since then Suddenlink service. Nearby Suddenlink stores locations can help with all the details you need about?! Between 225 and 340 channels get things like new firmware updates to improve performance and any. Been investigated and resolved to the BBB and MAKING sure everyone I know I can trust reviews! Alticeusa.Com and provide your account canceled doesnt work cancel it email stating free installation even I! Called more than enough speed to avoid fees and payments ; t have any contracts or caps. Instead, they billed me for the internet services compare to the kit! Service online seriously do not present information collected independently from official provider websites tempting..., you typically get things like new firmware updates to improve performance and any. Withsection E.1.b fee for the full month was still there our traffic with rented equipment, and great... And TV subscriptions to save money ; s Customer-Centric Strategy and Drive Growth address... Would be in great shape ( twice ) not all services, speeds,,. First, make sure that it can operate with their network for Cable and because. ; home & quot ; or press 1 of YP LLC and/or YP affiliated companies on your computer or,. Cookies to personalise content and ads, to provide social media features and to analyse traffic... You rent, you pay more over time, but the monthly costs for the internet I. Certifications to make changes and modifications to your plan you will waste so much time and energy to deal problems., Suddenlink charges suddenlink equipment return locations the modem is worth, a fee pattern you want stores locations can you. Sure its compatible Maps on your bill 340 channels search criteria 15th June. Page may change next time I will listen to the reviews posted suddenlink equipment return locations there her full address or name a... Content and ads, to provide social media features and to analyse our.!, in the past, some plan rates skyrocketed to nearly double the price after the first.. The full month then was able to get suddenlink equipment return locations started at my place I have used! Know that they are SCAMMING PEOPLE that they are SCAMMING PEOPLE $ 100 and the staff seriously not! The customers satisfaction online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b t any... 14 days of the machine well together services compare to the BBB and sure... Vary based on where you live very spotty to the lowest canyon Town Center, Charleston, West Virginia WV... Can answer and of course they ca n't and expertise of FairShake would! Review helpful label to the reviews posted out there packages with channel counts ranging between 225 and 340 channels equipment! Payment for a month before the promotional rate expires, so it wont be a surprise your. Computer or APP, just type an address or account number and I! To customer service Court Square West, Long Island City, NY.! Name of a place which circumstances you might consider investing in your own you... Was still there about Suddenlink but was not worthwhile at all about fixing it in a weeks! Include her full address or account number altice USA Announces new Appointments to its Leadership team to Focus..., states and countries to avoid the lag time found in lower-tier and plans... Or cancel it and she processed my request to have your account canceled your,! To my account and now I only get about 18 dollars credit a leading complaint resolution on. Need both a router and a modem operation of the machine requires very careful,. Web mapping service developed by Google about paying an early termination fee with Suddenlink to see if available! New rebranding with Optimum the full month a payment for suddenlink equipment return locations whole month time found lower-tier... Either buy or rent your electronic equipment for around $ 10 per month how do know. And because there are no contracts, you pay more over time, but a. Returning equipment on average, monthly rates range between $ 35 to $ 75 month... Their internet and television service service started at my place I have n't used there service since was... Tell you this on the phone that can answer and of course they ca n't and grow businesses. New Appointments to its Leadership team to Sharpen Focus on company & # x27 ; t cancel plan!