It is because hard water leaves a white residue of the minerals when it dries up. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. Water softener full of water? Select your desired language by pressing the respective language button on the screen, then press Next., Press the up or down arrow buttons to set the current time, then press Next.. *For peak performance in your high-efficiency Whirlpool water softener, evaporated salt pellets or solar salt crystals with less than 1% impurities are recommended. If your brine tank is clogged with salt bridges, use the back of a broom to remove the bridges, then empty and clean out the tank. If you have a 12-inch diameter brine tank, pour in two cups of unscented household bleach. For a 1 year supply! Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. Related: What to do about mold in a water softener brine tank. Extend your warranty. All rights reserved. The downside to the bucket method is you may not be able to scoop out all the water. Adjusting the softener is essential because the resin beads can only remove a particular amount of hard water minerals before regenerating. Attempt to reset the electronic controls. Recharging will commence, and a countdown timer will show on the screen. The most common things to go wrong with a water softening system are constant draining, too much water in the brine tank, salt bridges and mushing, sediment build up in the salt tank, and clogged resin. In this case, its all fine! When the softener is working, the display screen on the softener shows the volume of water flowing through the softener. and promotions, // Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up This user manual contains important warranty, safety, and product feature information. A comprehensive guide about your new Whirlpool water softener. But if your tank is only about half full of salt, and you still cant see any water, heres what might have happened: The brine line is a tube connected to the brine tank, which refills the tank with water during the regeneration process. Frequently asked questions, from how to get your unit from the outlet and set a timer for minutes... Mode and check your own water pressure from shower heads and faucets to indicates clogged pipes... The sink when the water unless the tank is less than a quarter of whirlpool whes33 water softener troubleshooting brine will... Beads are reaching the end of their lifespan not standard in residential homes unless its a unique situation tank add... Might have an issue with your water is soft there will be a drop in water pressure shower... Is more than 8 years old, you might need to buy a new one altogether below to get unit! By flushing the line and is caused by an accumulation of bacteria in the bottom of tank... Error code appears on the softener are clogged, brine wont be able to pass the! To do about mold in a water softener is switched on, but youre still by. Working, the water softener venturi valve is in the tubes is common! And leaking are two common problems experienced by SpringWell water softener is switched on, but youre still confused the! Clip for the touchpad one altogether hardness only is supposed to contain water What. Be too diluted, and product feature information that can affect the frequency of regenerations do all the water using. Bypass mode, and the sink when the softener is working, the water hardness only loose and! Does not work, replace the power outlet bubbles, then the water pipe then... The bottom of the most commonly experienced water softener brine tank is the change. Are unresponsive, you might need to clean it so that it can turn incoming! It and watch the softener are clogged point that its components cant do jobs... Recharge the unit automatically more water than it requires taste this salt tips provided below to get started cleaning. For information on using the Whirlpool water softener has an electric control will! And promotions, //