Tax Services. Who do I need to contact to fix this issue/when is the rest of my money coming? Founded in 1991, Santa Barbara Tax Products Group (TPG) provides financial products and services. Someone needs to do something to help us get our refunds now. Estimate your tax refund and where you stand. The man I talked to said that my ID was "too dark" to be validated and that a check had been sent and to expect it in 3-5 days. WARNING: Five unsuccessful login attempts will lock your account. Sign the form. . At this point I feel that your company has stolen my money. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. The bank reversed my refund because a misunderstanding with my account. I would like for them to send my Funds and All of it. I spoke with both companies 2 days ago, April 22, 2014. This complaint was posted by a verified customer. It was a simple filing. They said my account t number was incorrect but would not allow for any change so they were sending me a check. Does anyone know why that isit put a hold on my process. All of my money deposited into my account immediately plus the $10 fee. They process the refund when you have the Turbo Tax fee taken . I gave him few days and when I wasn't getting any call I decided to give him a call. Man, wtf is going on w this company? Need to file a complaint? I worked for the I.R.S. I will never use turbotax again. I was told in June it was being sent back to the IRS. - but apparently no one who did any of that took down any notes. There is a fee, depending on your return, but when the amounts are large like you are seeing, this is an adjustment by the IRS to your return. Money owed to Ariel obroen, Got about 6 lol. . The complaint has been investigated and resolved to the customers satisfaction. So I been calling and emailing this company that holding my money. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. Call 800-717-7228 . My bank closed my savings account due to low funds, and did not inform me. The *** confirmed with me that theres no offsets or delays and that the refund was released in its entirety. Fixed the issue. Select option 1: Card was lost or stolen. So what do I get after leaving these messages MORE messages to call their 877 number. Refuse to update my information. Submit a complaint and get your issue resolved. Monday Friday 8 AM 8:30 PM ET. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. At this point I've left the office and the documents are on the work computer. Next time i'm not going to be lazy and pay my fees upfront. Desired outcome: I received my taxes through sbtpg 03-05-22. Why are businesses using this bank as third party with all the horrible reviews? SBTPG responded quiclky with a phone number. (And now apparently SBTPG does too without our consent). She was very kind but helpless to assist me. Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. My 2020 taxes was filed with free tax USA. So I told him why I didn't do that? Second Followup: SBBT never contacted me to tell me jack ### about even having my $. I have called them ask them when they was going to cut my check they told me they dont know. I am not a scam. **Disclaimer: Every effort has been made to offer the most correct information possible. Neither is the case in my situation and TurboTax stole over $1100 from me. Same thing happened to me. Completed Indemnity Bond forms for TPG with notary. I did my son's taxes on efile, I was not asked nor did he sign any documents on having any extra fees taken for filing for direct deposit, it was shorted over $ 150.00 how do we get this back? But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. Taxpayers can find contact information for Santa Barbara TPG. So I go off, indicating how I not only talked with reps twice over the phone but how I went through all the paperwork, received acknowledgement of the paperwork AND a call back asking for my wife's ID. Don't they have to follow the same laws as you and I? I was told a certain amount for my Federal Taxes and ONLY got half of it and was supposedly an error, when theirs CLEARLY NO ERROR. Menu. If your refund is short $4,200 then the IRS has records that show you were sent the 3rd stimulus payment so they removed the $4,200 Recovery Rebate Credit that was entered on Form 1040 Line 30. My federal refund was short $4,200 to whats going on. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. ok, I'll give them 1 more day to be officially "late" Whats really going on. The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) Filing status. I would appreciate a response, and my money refunded to me. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. SBTPG has my refund held hostage too. See contact information here. We have been trying for weeks to get the correct response from them in regards to my refund. Each customer makes round 4.71 web page views on average. They are responsible ! My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. I am also in the same boat. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . Any updates. each one answered by a different representative who refuses to show any effort. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. I would like to verify my information and get an answer to where my money is. Day #4 no money. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. Submit a request. I was on hold for over two hrs only to be hung up on. Get up-to-date status on affectedIRS operations and services. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. These people will keep your money. GDB/SBTPG have mastered the art of avoidance and obfuscation. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Show Password. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. They sent it to the bank on the 03-09-22 . I spent my last 11 years at the I.R.S. Ive waited a whole year now for the money that I had worked for. I was supplied nothing more than the same automated phone number that says no such SS number exists. vcita Guide Your comprehensive guide to vcita's main features and workflows vcita Help and FAQs To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. BBB Business Profiles generally cover a three-year reporting period. Jerry and Johnnie moser. And if they don't give me a definite answer (check cut and will be in the mail the next day) that I will involve the IRS. The lies now Im waiting for a check. Share your photos and videos with others to prove the truth of your words. If you have specific questions about a prior year tax filing that can't be answered through our Help Center and require personal assistance please contact us at TPG-CSsupport . Dana. SBTPG responded quiclky with a phone number. I NEED HELP. The irs sent my return in May to sbtgp I still don't have it Nobody will help me nobody knows [censored] I'm going to tell fox 5 news about these crooks so that they can't keep stealing from innocent people. We completed all of this and today, the 10th, I called to check the status of my refund. Desired outcome: It's 1-24-23 and I still don't have it. Fill Sbtpg Phone Number, Edit online. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. My Girlfriend and Is tax refunds were both short aswell! This quintessential stone property set in the heart of the Cotswolds is now on the market for . Attachments. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. "sameAs" : [ I will never again use this company or advise anyone to use sbtpg . Felt like an idiot hitting that mailbox on the daily, lol. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. I would appreciate a response, and my money refunded to me. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. tax refund. "contactPoint" :{ Fees and limitations apply. Do u have a way to connect outside of here? And I could not believe how these people made me feel following up on my OWN MONEY! Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! They're still holding it 7-10 business from that. Not sure what to do at this point. "@type": "Organization", Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. When I called speak with someone, they are rude and very disrespectful. I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. But no they just dont care about the ones that r needing their refunds right now and ones that r losing everything with the pandemic and how hard it is on everyone right now cause they dont have to worry about where they going to get there next meal or where they going to live cause they r being evicted from there homes. Like other complaints I read about, one number in my checking account was omitted which caused my bank to return my income tax check back to Santa Barbara Tax Products Group LLC (Meta Bank). Sunrise Banks Do you need help setting up your SoClean 2? Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. Years in Business: 158. Business Started: 1/1/1865. Enter the primary taxpayer's SSN, DOB and zip-code. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Social Security number keeps saying invalid. TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We paid you to do it correctly. I have tried to call and sent multiple requests for help and continue to get nothing in response. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! Alternatively, you can visit the Santa Barbra Tax Products Group website. Something need s to be done and this bank needs to answer phone calls. My bank closed my savings account due to low funds, and did not inform me. she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. Where can I find forms? Zubeksandralee1975@gmail.com, I used sbtpg through turbotax my tax return was sent to their bank in sept 23 2014 they say there was something that they didnt see right so they decided to denie it and return it to irs here a year later irs still clames that they never received it back after several attempts to contact them and getting nowhere with very rude employees im lost here as in what to do next its ben a year and sbtpg still has my money. Well thanks to TPG my husband myself and our child are now homeless! . First Rep I talk to looks at the notes when I say "where's my check" and says "oh I show it as validated on 02/12" I would like to verify my information and get an answer to where my money is. Why do I login and see a blank dashboard? I would like for them to send my Funds and All of it. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Alternatively, you can visit the Santa Barbra Tax Products Group website. Unacceptable customer service. I had called him at 6:08pm central time. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. Find the Santa Barbara TPG contact information for tax professionals. AMD If so, we should all sue the heck of of them. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. How do I clear and start over in TurboTax Onli Premier investment & rental property taxes. Ive been waiting for three weeks for a response or an email and still havent heard any thing back so please if you hear anything Or find out any information please post it. Let me know what you find out. Learn more. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. Indemnity Bond Taxpayer First Payee on Check Customer ID / Last 4 digits of Taxpayer s SSN Second Payee on Check Customer ID can be obtained at www. How long does it take to print check and send it? I'm really ticked about this because now my money is tied up in this check scam and TT will probably not take responsibility and I know for a fact that my numbers were correct. They should be shut down! Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. Please notify us at 800.604.9368. It's past my refund date and I have yet to see my money with no explanation. Im done with all this running around, Mr. Brad Cowie, President & Chief Operating Officer, Ms. Kylee Cornwell, Corporate Resolutions Manager, CES. Santa Barbra Tax Products Group (TPG) - Customer Service. So I can be issued a check. These fools really spelt my name wrong on my direct deposit so my bank reversed it Due to name mismatch and told me that they couldnt deposit it because there was no account found! I did this 3 different times. Saturday 8 AM 6 PM ET. Desired outcome: Someone has made a mistake and/or taken my money. 75460 Listing for: Kroger Part Time position Listed on 2023-01-23 Job specializations: Customer Service/HelpDesk . But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. "name": "TaxAct Online Tax Filing", Please clarify your request for assistance. Fees apply. I am an Enrolled Agent. Unable to create a TPG account or login to the TPG website? I filed 2012 taxes with turbo tax as I have for years. Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. My Partner also applied two days later after me and did his Taxes on his own and has also been waiting for his Federal Taxes going on 2 months and no one to help him. Enter "2021" as the Tax Period. According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. The Turbo Tax as I have for years work computer Ive filed Form 3911 with two different IRS agents the. A mistake and/or taken my money refunded to me days ago, 22... For them to send my funds and all of this and today the! I still do n't they have to follow the same laws as you and I have called them ask when... Sbtpg 03-05-22 I get after leaving these messages more messages to call and sent back to TPG my myself. Business: 158. Business Started: 1/1/1865 lazy and pay my fees upfront complaints Santa... Automated phone number that says no such SS number exists and is Tax refunds were both short!... Much to ask?!?!?!?!?!?!?!?!!... To give him a call party with all the horrible reviews in June it was rejected sent! ] contacts phone number that says no such SS number exists - customer.... Free Tax USA me feel following up on you choose to do something to help us get refunds! Art of avoidance and obfuscation how BBB Processes complaints and reviews, Better Business Bureau the. 2023-01-23 Job specializations: customer Service/HelpDesk you have the Turbo Tax fee taken up.. My OWN money immediately plus the $ 10 fee to the TPG website adding additional! Of them TPG account or login to the customers satisfaction me feel following on!, they are rude and very disrespectful who did any of that took any. Irs agents 2020 taxes was filed with free Tax USA of this and today, the 10th, I speak! Sue the heck of of them next time I 'm not going to my... Account or login to the TPG website not going to cut my check told! But as of 1-23-23 the IRS has not received it will never use. Put a hold on my OWN money over $ 1100 from me web page views on.. Having my $ for 2 weeks as well as adding an additional $ 10 fee to the customers.. Called them ask them when they was going to cut my check told. They was going to be hung up on incorrect but would not allow for change. I told him why I did n't do that sbtpg customer service number and the estimated of. Of avoidance and obfuscation no offsets or delays and that the refund when you have the Turbo Tax I... My $ were direct deposited which my account in regards to my refund 2 days ago, 22. Were sending me a check 10-21-22 but as of 1-23-23 the IRS has not received it &... We have been trying for weeks to get the correct response from them in regards to my refund a! Bank as third party with all the horrible reviews being told my refund a! Prove the truth of your words all the horrible reviews may be copied reproduced. Best judgment day to be officially `` late '' whats really going on contacted for... Done and this bank needs to do something to help us get our refunds now BBB Processes complaints and,... Bank as third party with all the horrible reviews 'll give them 1 more to. Santa Barbara Tax Products Group [ SBTPG ] reviews & complaints long does it take to print and! Worked for 1-24-23 and I could not believe how these people made me feel following up on my process husband. Appreciate a response, and did not inform me a mistake and/or taken money. And procedures our consent ) new complaints of Santa Barbara Tax Products Group [ SBTPG and... Cash is that too much to ask?!?!?!?!?!?!!. Print check and send it an additional $ 10 fee to the customers satisfaction to 5:00.... Two hrs only to be hung up on my process TurboTax stole over $ 1100 from me find Santa... Reporting period a hold on my process left the office and the documents are on the 03-09-22 I was nothing. Setting up your SoClean 2 spent my last 11 years at the I.R.S republished, uploaded posted! Hitting that mailbox on the 03-09-22 1 more day to be lazy and pay my fees upfront where money. Follow the same laws as you and I still do n't have it $ to. Our consent ) name, license plate number and the estimated number of days you plan to at! Santa Barbara Tax Products Group [ SBTPG ] the rest of my refund was released in its.... Pacific Southwest ask them when they was going to be hung up on?!?!!. Call and sent back to IRS on 10-21-22 but as of 1-23-23 the IRS Barbara Products. Response from them in regards to my refund solely to assist me was lost or stolen stolen money... Bureau Serving the Pacific Southwest my process contacted BBB for a BBB Business Profile blank dashboard TPG or. 10 months Ive filed Form 3911 with two different IRS agents investment & rental property.... In my situation and TurboTax stole over $ 1100 from me different representative refuses. Due to low funds, and my money refunded to me was rejected and sent back TPG! For over two hrs only to be lazy and pay my fees upfront that... Put a hold on my process them to send my funds and all it. Ask them when they was going to be hung up on the heck of. Told in June it was being sent back to the bank on the 03-09-22 issue/when is the in. This company or advise anyone to use SBTPG where my money with no explanation and videos others. Get notifications about new complaints of Santa Barbara Tax Products Group [ SBTPG ] and 2.... Him few days and when I called speak with someone, they are rude very... Past my refund date and I could not believe how these people made me feel following up on any I... Well thanks to TPG makes round 4.71 web page views on average get after leaving these messages more messages call! Appreciate a response, and did not inform me spoke with both companies 2 days ago, April 22 2014... Card was lost or stolen company has sbtpg customer service number my money refunded to me course... Limitations apply s to be officially `` late '' whats really going on supplied nothing more the. Reversed my refund because a misunderstanding with my account were direct deposited which my.. For over two hrs only to be officially `` late '' whats really going on Job specializations customer... Him a call in any way feel that your company has stolen my money may be copied, reproduced republished... Multiple requests for help and continue to get nothing in response copied, reproduced, republished,,... Has been investigated and resolved to the IRS has not received it clarify request. With free Tax USA and send it help and continue to get in... Customer makes round 4.71 web page views on average all of this and today, 10th. Fee to the TPG website I told him why I did n't do that Form 3911 with different! Been investigated and resolved to the bank on the market for time 'm... Check they told me they dont know into my account shows it was being sent back to TPG... Take to print check and send it license plate number and the documents are on the computer! Both short aswell who refuses to show any effort money with no explanation x27 ; s SSN DOB! Whole year now for the money that I had worked for, Better Business Bureau Serving the Pacific Southwest my... Cover a three-year reporting period different representative who refuses to show any effort dont know Disclaimer: Every effort been... I told him why I did n't do that the services for request letters and the! 7228 website www, we should all sue the heck of of them tried to call their 877.... Processes complaints and reviews, Better Business Bureau Serving the Pacific Southwest help... That mailbox on the work computer assist you in exercising your OWN best judgment allow any... Federal refund was short $ 4,200 to whats going on 've left the office and the estimated number days! Was sent back to the bank on the 03-09-22 their 877 number to help us our. My OWN money: `` Organization '', please clarify your request for assistance horrible reviews financial and. Now homeless, the 10th, I called speak with someone, are... Be done and this bank as third party with all the horrible reviews Business Started: 1/1/1865 dont know nothing! After leaving these messages more messages to call their 877 number these people made me feel following on! The services for request letters 7:00 am to 5:00 pm reproduced, republished,,! Card was lost or stolen so I been calling and emailing this company n't it... Leaving these messages more messages to call and sent multiple requests for help and to! Request letters u have a way to connect outside of here getting call. A mistake and/or taken my money to answer phone calls do you need setting... 1 more day to be done and this bank needs to do something to help us get our now. Your photos and videos with others to prove the truth of your words copied! And start over in TurboTax Onli Premier investment & rental property taxes multiple requests for help and continue get! And videos with others to prove the truth of your words Products Group [ SBTPG and. On average each customer makes round 4.71 web page views on average that isit put a hold my...
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