Moon is like a small village and Sun is a small resort. It provided us with so much wonderful information that I was unable to find via the hotels website! When we book all-inclusive vacations we want to make sure the resort is family friendly. AMAZING RESORT. We appreciated him so much that he would share that with us! Theres a lot to do and many pools to hang out at. We actually have another 10+ photos of desserts that had to be cut from this post. Taxes and fees that are shown are estimates only. Share your feedback in the comments section below. Similar food to the Steakhouse, but no reservation required. Spa - the spa is absolutely amazing. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. The extensive list of appetizers made it far too hard to choose so we ordered everything! Can you help us with the costs.? Thats a lot of squid! Glad you found it useful! Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. [Passive] . If thats true it is a bummer. Our family has been coming to moon palace for 5 years now and we will be back for many more years. The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No need to bring your snorkel gear unless you plan to leave the resort. We did not have any issues getting a table, but, if there is a wait, you can hang out at the Tapas restaurant and enjoy a drink and appetizers while you wait for your table. with our boys! Please see our partners for more details. Do you recall which swim up building is closest to the lobby? Every pool is full service and theres usually a bar nearby. and the food. Thoughts. The resort provides free water wings. Thank you so much for the time you put into this review!! We loved our evening here. And, no we didnt swim with the dolphins. Since the chicken nuggets are cooked, he can eat them (theres often dairy in the breaded coating). They thought was really cool. If you want to play a round or two, you need to use your resort credits or charge to your room. His heart of gold deserves the talent Gabino has. The standard Moon Palace rooms and service used to be great until they put up the Grand, now the other side leaves a little to be desired as everything nice is at the Grand. Hi was curious how they handled allergies. Little bugger! Braydon LOVES the giant jacuzzi. We didnt book ahead of time and we didnt have any problems getting in. Restaurants - JC Steakhouse, LeChateau (French - adults only), Cielito Lindo (Mexican), Cusco (Peruvian) take reservations for dinner, the rest are first come first served. It tasted like a rich, creamy pumpkin pie mouse. I have a swim up is it connected to a larger pool at all? I wish you guys great lives (and always be safe!) This is such a great review. We are traveling with our 4 boys ages 14, 17, 17 & 20. This is one of the only areas we found that is not all-inclusive. I think the only one we had to wait for was for Travoli, but it wasnt longmaybe 20 minutes? My main concern was that we might feel overwhelmed with how huge this place is but your review has put my mind to ease. Find the hut by the sports pool with the bikes in front.Playplace - located in the water park, the indoor play place is awesome. Receiving this recognition from Habibi is very gratifying for us since we managed to captivate your senses and emotions with the delicious dishes that are offered. Dear Ron H,Five years of shared joy have made you come back to us every year. Make sure you book this early as they fill up fast for free and resort credit eligible services. It was another memorable meal. Thanks for the great post. Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. Are tween kids safe to walk from the pool to the gaming area on their own? Wagyu beef this was Cams favourite dish. It has a little village where kids can play in small houses, there are bouncy castle structures, and a room filled with balloons. All I could get were studios. Dear Barbara_RochMN,When creating the concepts of restaurants at The Grand, we thought that each one should have a unique personality that would surprise the palate of each of our guests and be a unique culinary experience. Lets call it pretty potatoes. You place the beef on the the hot plate and cook to your liking. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. If so how was your experience with this. I would suggest downloading their app. The pasta bar and tepanyaki bar are also made to order by a chef. Several friends are coming with children, looks like the perfect resort for them and those of us without. For the youngest kids club, I believe the youngest age to be left alone is age 4. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. We were comfortable with him eating them, but the restaurant server made me sign a note saying I knew he was eating dairy and eggs. Thanks for your help! Before you are seated at a restaurant, the first thing the host does is ask for your room number. The resort was beautiful. To visit the Grand, if you book at Nizuc, then you need to pay for day rates and with 5 people, that could get expensive. Enjoy! You pay the same price, but we get a small commission for every booking. If saving chairs, use something unique like a book (not just a white towel like everyone else). Required fields are marked *. Delicious. Children under 4 years must be supervised by an adult guest at all times. . Plus the extra $4634 for the 2 singles in studios. Not a bad spread! . Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. That is an extra $2317 per studio. Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. We prefer the pools anyways. By booking the Grand, you also have access to Nizuc so you cant go wrong. Im staying at the Grand this summer and have watched many videos and read tons of reviews and youre the only one that mentioned the little bike and scooter path. Glad to see you guys had a blast. This water park has several large spiraling water slides, a wave pool, lazy river and a kids play zone that includes glow-in-the-dark mini golf, unlimited video games (for FREE), a climbing ropes course, bumper cars, 3 level jungle gym and a toddler area. If you like long walks on the beach, this beach has you covered. If you stay at either Sunrise or Nizuc, you can visit all the restaurants in both buildings including the spa and restaurants by the Golf course. We like that we didnt have to make formal plans on this vacation. Or you could order from the main menu. Succulent roasted duck served on a root vegetable mash. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. For Diamond access I believe you need to be a member, or book through a member but were not entirely sure how it works. We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. I would maybe ask them ahead of time, or check at the front desk and ask. She was super pushy and when we said no thanks, she basically implied it was mandatory. They tell to use sister resort called beach palace if you want to to go beach. The Grand has a clean, modern dcor that feels more like an upscale Las Vegas hotel than a typical Mexican all inclusive. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! I know its been a while since our visit to this beautiful resort but its always better late than never! Trip. thanks. We were very impressed by the spread. This goes beyond having a kids pool and chicken nuggets at the buffet. The Grand at Moon Palace - on the quieter outskirts of Cancun - counts up a huge tally of restaurants, pools and bars. Yes, they do have a store that had various items in it. They asked us at each meal what allergies our son had. But every thing that was open was very safe. The Grand at Moon Palace provided our family with an all-around, perfect getaway during a really stressful time. Thank You for the great pictures! Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. Cov 19 did limit some events. You just take as many towels as you need. I see the pictures above with small slides that are attached to a little house, is that all? The grand will be hosting many music festivals. The beach was awful and smelled bad but we didnt even bother to go because the resort makes up for the beach (as already mentioned). We are not picky eaters and found the Grand Buffet restaurant hit and miss. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. Most of our time was at the newer pools near the beach. We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. The Grill was suggested by one of the wait staff and we were not disappointed. It was a lot of food! Not only are they deliciously and decadent, they are hand-crafted works of art. It was to ensure that if something went wrong, I was responsible. My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. This way all of the staff know not to feed your child something that can hurt them. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor What to do???? One of the buildings illuminated at night. For teens, theres also the wired lounge which is by the main lobby. Having now stayed at The Grand at Moon Palace, we can confidently say that it ranks as one of our favourite beach resorts. If memory serves me correct we get 1500 per family for our trip. We werent given a pager, but I believe they take your phone number if they need to call you. Cusco offers a variety of ceviche dishes. Cam, Thank you for this review. Of art, the first thing the host does is ask for your room closest to Steakhouse. If something went wrong, i believe they take your phone number they... Something that can hurt them need to use your resort credits or charge to your room number can... Same price, but no reservation required is age 4 of our time at. Hurt them given a pager, but we get 1500 per family for trip! To hang out at trees and native mangrove Palace, we can confidently say that it as. 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Report inappropriate content RachelinToronto Toronto, Canada Level Contributor what to do?..., perfect getaway during a really stressful time newer pools near the beach i was unable to find via hotels... Lot to do??????????!
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