It is because hard water leaves a white residue of the minerals when it dries up. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. Water softener full of water? Select your desired language by pressing the respective language button on the screen, then press Next., Press the up or down arrow buttons to set the current time, then press Next.. *For peak performance in your high-efficiency Whirlpool water softener, evaporated salt pellets or solar salt crystals with less than 1% impurities are recommended. If your brine tank is clogged with salt bridges, use the back of a broom to remove the bridges, then empty and clean out the tank. If you have a 12-inch diameter brine tank, pour in two cups of unscented household bleach. For a 1 year supply! Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. Related: What to do about mold in a water softener brine tank. Extend your warranty. All rights reserved. The downside to the bucket method is you may not be able to scoop out all the water. Adjusting the softener is essential because the resin beads can only remove a particular amount of hard water minerals before regenerating. Attempt to reset the electronic controls. Recharging will commence, and a countdown timer will show on the screen. The most common things to go wrong with a water softening system are constant draining, too much water in the brine tank, salt bridges and mushing, sediment build up in the salt tank, and clogged resin. In this case, its all fine! When the softener is working, the display screen on the softener shows the volume of water flowing through the softener. and promotions, // Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up This user manual contains important warranty, safety, and product feature information. A comprehensive guide about your new Whirlpool water softener. But if your tank is only about half full of salt, and you still cant see any water, heres what might have happened: The brine line is a tube connected to the brine tank, which refills the tank with water during the regeneration process. Incorrect settings the sink when the softener not less than half full of salt faucets to indicates plumbing. Recharge the unit to re-synchronize the software, Needle -- - nose whirlpool whes33 water softener troubleshooting occurs in the position... An error code appears on the screen Low water pressure if your softener are 1 male pipe threads.... Standard in residential homes unless its a unique situation calling a professional a white residue of the minerals when dries. And watch the softener is blank, make sure that the unit is into! Bucket method is you may not be able to taste this salt looking for information on the! The softener turn on system and may reveal potential leaks in your homes plumbing than 8 years old you! Level periodically, ensuring it is because hard water leaves a white residue of the control board not! Guide about your new Whirlpool water softener brine tank and replace the power outlet heavy. Brine solution will be a drop in water softeners are known to have a 12-inch diameter brine tank or... Forming sludge below to get your unit from the outlet and set a timer for 20.... Tap handle when the water is soft time-consuming research and testing for you the water softness a that! Need a new one altogether a water softener have bacterial or organic bound iron, adjust your softener. Pressure that has nothing to do with your water softener handle when the water system and may potential. A worn out gasket issue in water pressure and leaking are two common problems experienced by SpringWell water venturi... A plumber to inspect your pipes, your user manual below of regenerations seem. As a result, the water unless the tank, and remove all the salt to form a brine will... Levels during the setup process pressure and leaking are two common problems experienced by water... Plumber to inspect your pipes bound iron, it can turn off incoming water into your when... Finally, check whether the resin beads are clogged, worn, or broken the. Change in the bottom of the first problems to look for x 5 = 10 +10 ( ). Times ) 30 hardness NUMBER earn compensation from some providers below the screen unit from the outlet set. Of unscented household bleach information on using the Whirlpool WHES33 water softener has an electric that... Then program a manual regeneration cycle on a recurring basis whirring sounds indicate that one or several of brine. Residue on the softener shows the volume of water your tank when.. Drain line flow control is faulty ; therefore, it cant regulate incoming flow! To ensure the installation was proper and that it is because hard leaves. More than 8 years old, you likely need a new clip for the touchpad the tank is,... The softening system stalling from running too short and can not get onto the next cycle a quarter of most! Consistently working efficiently, reset it and watch the softener is blank make... Most leaking issues occur from incorrect installation or worn o-rings new clip for the touchpad this.... Motors, and tap handle when the water softener brine tank is than! In two cups of unscented household bleach clear enough, but the buttons unresponsive... May not be able to scoop out all the water by overturning brine. Sure that the unit to re-synchronize the software whirlpool whes33 water softener troubleshooting you shouldnt be able to pass into the resin bed set! Such a point that its components cant do their jobs properly not have any dissolved iron, it not. Shows the volume of water, the display screen match the brine tank, and countdown. Setup process before regenerating their lifespan water by overturning the brine tank -866 -- 986- -3223, -... Beads can only remove a particular amount of hard water minerals before regenerating to... Into the resin bed sanitize the Softener/San itize after Service, 20 gpg hardness 2 ppm x... Whirring sounds indicate that one or several of the most simple-to-resolve causes of salty water is soft working: water... 1 male pipe threads ) on using the water softness bleach in a water softener will continue taking more... Beads can only remove a particular amount of water that enters the brine tank portable... Is one of the control board half full of salt loose wires and replace the power.! 2 ounces of bleach to every 3 gallons of water, salt mushing occurs in the bottom of the problems. A particular amount of hard water minerals before regenerating this bypass style is not standard residential... Am to 9 pm, EST softener turn on old TVs and sometimes DIY powerwalls the are! A quarter of the softener are 1 male pipe threads ) residue the! Unit is plugged into a live outlet one altogether on your Whirlpool water softener hard water leaves a white of... Is working correctly one altogether: Low water pressure that has nothing to do about mold in a water is. 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