Delicious martinis are served at this confectionary restaurant. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. My grandchildren only drank a little of the milk shakes. So glad we did! We had a great breakfast there before hitting the road for home---perfection down to the coffee !! Overall, wasnt a welcoming experience. the slaw had no flavor, way too many poppy seeds, just gross. Buy your Sugar Factory Gift Cards today! Great time. no spacing between customers. They advertise Gelato so we went into the candy counter area to get some. I told her that I couldnt eat the eggs! Worst customer service. Not very strong either. Unacceptable because I called and would never had returned had I been made aware! No complaints with the food. Constant, over the top birthday singing by the entire wait staff, the candy wall cant even be seen from the dinner table. Got there and found out city was under boiled water advisory so we were served with sodas and paper plates. Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. He deserves a raise. What a joke. We went for breakfast each day we were there. If I were going to have a birthday in biloxi I would have it here. My food and drinks were great!! The atmosphere was comfortable, unique and welcoming. A little loud (music was booming) but the food and service were great. If you would like to discuss your experience further, please email us directly at customerservice@SugarFactory.com, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, Mississippi, USA. The drinks were the BOMB! Shame on them. I could literally reach out and touch the people at the next table. We had to leave. Well definitely dine here again when in the area and highly recommend you checking it out.More. And the place barely had anyone in there eating. We had to leave. It was fun watching some of the drinks that were served at other tables too. My sons were okay, but mine were over hard, not a drop of yoke! Get quick answers from The Sugar Factory staff and past visitors. (228) 207-3243 Website The server came back to see if everything was okay. Sugar Factory American Brasserie - Biloxi is rated 3.6 stars by 1331 OpenTable diners. Enjoy good sundaes, strawberry cheesecakes and doughnuts that are served at this confectionary restaurant. All of the Instagrammable cocktails are available without alcohol for kids, including the guest favorite, The Drake, featuring Drakes Virginia Black Whiskey, peach puree, sweet tea and garnished with Sour Patch peaches and strawberry lemonade cotton candy. I wish I could remember his name. Never had one better! but a lot of the candies got frozen from the dry ice and were not easy to eat. I drove from New Orleans with five teenage girls to celebrate my daughters birthday, and after waiting 10 minutes to be seated, we were told that they were completely out of all desserts. Service was extremely slow. Get Directions. Again, we were the only customers in the restaurant! Looking for the perfect place for your party. Our server Ashley was very attentive. They have some amazing drinks at that bar! Gorgeous eatery.. great atmosphere.. wonderful staff; they were very attentive and polite David was our waiter and he gave great recommendations for entree selections. Server was friendly, but also slow. Out of almost all candy. Had two Groupon so we knew we had to be seated at two tables but wouldn't even set us at two tables next to each other. Privacy Policy Terms & Conditions Ad Choices, Subscribe to our mailing list for updates and sweet promotions. Sugar Factory Biloxi Biloxi, MS 39530 - Menu, 485 Reviews and 50 Photos - Restaurantji Sugar Factory Biloxi 3.7 - 599 votes. We motioned for the server to come back. The containers holding the candy looked very dirty. Thank you for taking the time to review Sugar Factory! Also, we didnt get any ducks. One night, I stopped at the bar for an alcoholic root beer float. When we arrived, we were the only ones there! Servers were passing by us, we finally asked one of them if they would take our order. In addition to the endless candy options, the caf will offer coffee, cappuccino, hot chocolate, freshly-baked pastries, homemade gelato and ice cream. No complaints with the food. Eat hear if you want to have horrible customer service. Well definitely dine here again when in the area and highly recommend you checking it out. Full-Time. My son asked for salt and pepper! I recommend skipping the overpriced food, and just going for drinks. Gift shop looked like a storage shed. calamari was over breaded, and over cooked, rubbery. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceaeras, Baby Showers & more. Everything was delicious! We were there for three hours because it was so slow. The waitress accidentally brought the fries returned with a salad and then charged us for the salad!! This video takes you inside to The Sugar Factory Restaurant located at the Hard Rock Casino Resort in BiloxiSee the Food, Drinks and Party atmosphere from th. Then when ordering our entres, they were out of the turkey burger and the grilled chicken sandwich. Sugar Factory Appetizers Basket of Fries $6.00 Delicious and fried to perfection Guacamole $10.00 House made tortilla chips Buttermilk Onion Rings $9.00 Chipotle mayo dipping sauce Chicken Fingers $10.00 Crispy chicken served with classic ranch sauce Fried Macaroni & Cheese Pops $12.00 Rate your experience! Sugar Factory Express, Mall of America, MN. Gluten-Free Menu is available upon request. Looking for a romantic getaway or just looking for a place to have a Rock Star Experience? My sons were okay, but mine were over hard, not a drop of yoke! It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. The menu for Sugar Factory Biloxi may have changed since the last user update. Biloxi, MS 39530. We also will be serving brunch on . They make a great iced coffee. Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. This was our second attempt at this Sugar Factory. Milkshake had an entire piece of cheesecake and 2 suckers as garnish. Took a while to be greeted, but our waitress was good. It was crowded. Again, we were the only customers in the restaurant! Parties of 10 or more are considered Banquet Parties. Sugar Factory Biloxi menu has been digitised by Sirved. 74 reviews #121 of 152 Restaurants in Biloxi $$ - $$$ American Bar 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu Open now : 12:00 AM - 11:59 PM Took forever to order, and never seen our waitress out on the floor the entire time we were there besides when she brought out the food, and that took about an hour. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This place is famous for delicious wine or good liqueur. It seems like the staff had multiple jobs (all over the place). I think hes been there a while because Im sure he was our server for my birthday a couple years ago. Neat experience to try the first time though.More, When we went in the first morning, I was shot with happiness by the dcor and music. Click on the image below: Hard Rock Hotel & Casino The drinks were the BOMB! The food is expensive of course but its an experience. The chicken tasted like straight pepper. Sugar Factory American Brasserie will be open 24 hours daily, offering breakfast, lunch, dinner and late-night options. We had a veggie omelette, hash browns, grits and pancakes. When our order was delivered, the omelet was room temperature, and my eggs were over hard, not a drop of yolk! Most guests say that the hostess is attentive at Sugar Factory Biloxi. Their menu is huge with so many varieties of ice cream treats and drinks. Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi The spinach dip wasn't great. There was a mix up with our club and it was fixed but not without a bit of a wait. This time food was awesome. Note: your question will be posted publicly on the Questions & Answers page. We also had a fun drink called the Watermelon Sugar Goblet. Delicious. At this time we highly suggest reservations at this location, due to limited seating. You'll be waiting forever to get your order. The drinks are way overpriced the food is reasonablyMore, They had a huge party people were screaming and yelling with rap music blaring. Three of my cousins and I went there for her birthday. We left! She then disappeared! like they just rolled in black pepper before they cooked it. alcohol-infused smoking candy goblets like the Watermelon Patch featuring Pitbulls Voli 305 Vodka and sour watermelon gummies, and the Lollipop Passion made with melon, coconut and pineapple, topped with lollipops and candy necklaces. Never been there before was a fun experience. Very nice and super accommodating. We drove 2 hours for daughters 16th birthday they were out of everything could not even do the drinks they are known for. $12.95. Nice atmosphere but disappointed in the food and drinks are weak for the price. Waitress said they had to order all new martini glasses so it came in a whiskey glass. The dining room, lined with red leather banquettes, crystal chandeliers and antique brass accents, will seat 120 guests. Parties of 10 or more are considered Banquet Parties. The burgers were cold and over-cooked. We are open 7 days a week!! We had a great visit! Special menu. #6 of 543 places to eat in Biloxi #8 of 543 places to eat in Biloxi The chicken tasted like straight pepper. So we ordered three chocolate shakes. Call: 952-208-1925. What a complete waste of our morning. I first experienced Sugar Factory in 2019, so I was surprised to see how some of the leather furniture interior had gone down (patchwork). It was litty! Otherwise, the food was definitely not what we expected especially with pricing. It looks like an old fashioned ice cream parlor. One man was the waiter, bartender and everything in between. Are you sure you want to delete this question? Dine-in Takeout No delivery Hours . $19 for about a 4oz drink without all of the ingredients. The meat had no seasoning taste and some sliders only had a drop of sauce. Google users awarded this place 4.1. Great food. No lights were on in the room, no one at the candy counter, and no Gelato.More, Cool bar and restaurant in the Hard Rock right off the casino floor. Food was pricey, Drinks were not very tasteful. Been wanting to try for years so am very happy we got to stop here. They advertise Gelato so we went into the candy counter area to get some. Is there a cost for parking if not staying at the Hard Rock Caf? It is in a casino so I knew some cigarette smoke would be expected, but it was very overwhelming. The service was terrible, waitress would disappear, it took an hour to get our food. Managers Nicole and Kiara were awesome and addressed issues. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! RestaurantJump Menu. The food exceeded our expectations, so kudos to the chef. more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations, There are newer reviews for The Sugar Factory. Signature treats include famous Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae. The third order was wrong after the manager retook theMore, We went as a 9 person family. I love that it has something for everyone!!! The cheese wasn't even melted. Open now : 12:00 AM - 11:59 PM. 765 reviews for Sugar Factory Biloxi Biloxi, MS - photos, order, reservations, and much more. Restaurant details. Our drinks didnt come until about 30 seconds before our food arrived which took about 20 minutes. Hard Rock Hotel & Casino Biloxi 777 Beach Blvd Biloxi, Mississippi 39530 United States Front Desk 228-374-7625 Reservations 877-877-6256 Sign Up for Specials Subscribe So much for a fun birthday celebration. We use cookies to ensure that we give you the best experience on our website. I sat there and watched my family finish their meal, I kept my toast and grits, and she was to just replace the eggs. He was tall and wore glasses. Lee las reseas y reserva ahora. I then called the restaurant and was able to get a reservation for 5! Sugar Factory American Brasserie - Biloxi, restaurante Informal de comida Americana. Paid 40 dollars for a cool drink that the waitress spilled all over our table and then handed us tiny little napkins to clean it up with and walked away. my son and I ordered the traditional breakfast, we both asked for over easy eggs. WillreturnMore, We checked the website the night before for reservations, and were told there was nothing available at 8:00! We had a great visit! We also had a fun drink called the Watermelon Sugar Goblet. I told her that I couldnt eat the eggs! Only sat at bar for late night drinks. Please make these large-party reservations by contacting us directly. Wasn't impressed with the food nor the experience . Walk-ins are welcome. 60 photos. The look and presentation was ok. No complaints with the food. Specialties: Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factory's 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. The special aspects of the menu we specifically went for were all sold out. Served food on Styrofoam plates. Brighten your day and satisfy your sweet cravings with a sugar factory collectible container filled with your favorite candy. One night, I stopped at the bar for an alcoholic root beer float. They advertise Gelato so we went into the candy counter area to get some. Build Your Own Pizza. Everything was very good. They make a great iced coffee. Definitely large enough to split! Food was a little pricey, but worth it! Food was good. The hamburgers are yum too. Food did not look appealing. Pure enjoyment. The atmosphere is lit . There is only 1 toilet for women. You are free to download the Sugar Factory Biloxi menu files. We ended up paying almost $500 and spent the evening in the drugstore.More, Stopped in and had a club sandwich and Sugar Daddy Milkshake. Then would not let us have just vanilla ice cream with the birthday bowel that was offered so they didnt get to do the special birthday song for her. Benefits: dental, life insurance, medical, vision, Job Description. Are you sure you want to delete this question? like they just rolled in black pepper before they cooked it. . My milkshake came out looking amazing. Ordered chicken and waffles. Call 1-888-777-9696. Needs a makeover. It was crowded. I was disappointed to be disappointed with this place. A waste of $26. When arranging group dining for 50 or more, Sugar Factory American Brasserie offers a whimsical, one-of-a-kind experience in the heart of the Las Vegas strip. They dont check on you very often, although this time (morning and not as busy) was better than last time. Not very strong either. When youre ready to book your event, head over to our Parties Page and fill out our Party Inquiry Form. Would definitely go back! After about 20 min a spot at the bar opened up. The casino allows smoking so not super fun to walk through but overall great experience. However if I and my sister had been alone I would have sent my meal back and left. The drinks were the BOMB! We had to leave. WillreturnMore, We checked the website the night before for reservations, and were told there was nothing available at 8:00! I am never going back to this placeMore, My friends and I called 2 weeks ahead of time to reserve a table for my sisters 30th birthday for a party of 12. For reservations, please call228-207-3243. The atmosphere was so much fun we came back the next night for a banana split. My son asked for salt and pepper! you can contact our Events Department at biloxiparties@sugarfactory.com or call (228) 207-3243. All Rights Reserved. They seem under staffed. Will return. Why would they bring it so late and so far apart?! Sitting atop the flagship Sugar Factory American Brasserie restaurant is The Chocolate Lounge where chocolate lovers fantasies are turned into reality in a space embellished with gold and caramel tones and floor-to-ceiling windows. The only food we actually liked were the french fries. Biloxi Restaurants ; The Sugar Factory; Search "Not what I expected!" Review of The Sugar Factory. It was fun watching some of the drinks that were served at other tables too. We purchased various candy $25 and it was placed in a non sugar factory plastic bag you could get at a grocery store. the slaw had no flavor, way too many poppy seeds, just gross. The drink was way overpriced. But I also know those milkshakes are an art and Im assuming they are time consuming but not 45 minutes. No lights were on in the room, no one at the candy counter, and no Gelato. Yes, The Sugar Factory offers takeaway services. No complaints with the food. candy store is cool too but extremely small and not a lot to see there. They have some amazing drinks at that bar! The burgers were cold and over-cooked. sorry to say. Well definitely be back after I deliver my baby. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! We went for breakfast each day we were there. The meat had no seasoning taste and some sliders only had a drop of sauce. We had a party of 11 and the food took way too long to come out. But yet it took a very long time for our food to come out. They have some amazing drinks at that bar! The little one had fun, but for adults, I would not recommend it. $65,000 to $90,000 Yearly. Copyright Candy story was notMore, On the night that we visited it was not busy. Thecandy store is cool too but extremely small and not a lot to see there. The cozy atmosphere will be exactly just what you need after a long working week. We were slightly early and there was no one there to direct us for several minutes (same for people that came after us). no spacing between customers. Are you sure you want to delete this answer? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All customers under the age of 21 MUST be accompanied by a person 30 years of age or older, Black Angus Filet & Lobster Surf and Turf*. Looking for the perfect place for your party. Saturday: 11am-10:30pm. The Groupon made it much more affordable too. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! Mary Mahoney's Old French House Restaurant in Biloxi, Mississippi specializes in serving a broad selection . Not only did we wait FOREVER to get seated AFTER having a reservation, once we were finally seated, we were told that there was a 10 oclock drink cutoff because of COVID. We ordered the club sandwich, calamari, Caesar salad, the big cheesy burger, chinese chicken salad, oreo stuffed cookie sandwich, cookie jar sundae, grape crush drink, strawberry lemonade goblet (virgin). Made the list of places not to go. Review. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. My son asked for salt and pepper! We went for breakfast each day we were there. You will be responsible for providing customers with a memorable dining experience. nothing!!! My son asked if we might have some salt and pepper, and I asked for my eggs to be replaced. Friday: 11am-10pm. I recommend skipping the overpriced food, and just going for drinks. She took them away to bring new eggs. like they just rolled in black pepper before they cooked it. 60 E Broadway, Bloomington, MN 55425. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. I wouldn't recommend the specialty drink. While the food was cute it was very expensive and was not good at all. I had such a hard time getting a reservation, but when we arrived at 8:00AM we were the only ones there! Hard Rock Hotel & Casino Biloxi 777 Beach Blvd Biloxi, Mississippi 39530 United States. Food is OK. Went on a weekend not knowing we would need a reservation. Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, USA. Privacy Policy Terms & Conditions Ad Choices, Subscribe to our mailing list for updates and sweet promotions. There is only 1 toilet for women. I have always wanted to try the Rainbow Sliders. We went for breakfast each day we were there. The Hype is just that, hype. We needed water but she was no where to be found, and It wasnt busy at all. It did not have the cheddar, provolone, or avocado as advertised on the menu. This was not an overall good experience. Dubai, UAE La Mer Dubai (8,159.68 mi) New York, NY 1991 Broadway But I also know those milkshakes are an art and Im assuming they are time consuming but not 45 minutes. my son and I ordered the traditional breakfast, we both asked for over easy eggs. the slaw had no flavor, way too many poppy seeds, just gross. May be a third of the tables were occupied. I guess I've learned theyMore. Is there a cost for parking if not staying at the Hard Rock Caf? The manager was generous enough to comp the milkshake and when it came out my daughter was happy as can be. If you continue to use this site we will assume that you are happy with it. If I were going to have a birthday in biloxi I would have it here. Their sirloin steak with asparagus were cooked to delicious perfection. Get quick answers from The Sugar Factory staff and past visitors. First time I went was horrible.anager invited us back If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We had a great breakfast there before hitting the road for home---perfection down to the coffee !! Are you sure you want to delete this answer? Wait seemed a little long. The waitress came back to the table and said no ice cream. Everything was very good. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. The dining room, lined with red leather banquettes, crystal chandeliers and antique brass accents, will seat 120 guests. When we arrived, we were the only ones there! Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near New Palace Casino Point Cadet, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. 1 1. While the food was cute it was very expensive and was not good at all. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! I think hes been there a cost for parking if not staying at the next night for a split. And the one-and-only King Kong Sundae ; the Sugar Factory American Brasserie - Biloxi restaurante. Got there and found out city was under boiled water advisory so we went into the candy counter to., no one at the bar for an alcoholic root beer float after about 20 min a at! Night before for reservations, and no Gelato Brasserie - Biloxi, MS 39530 -,... The milk shakes came in a Casino so I knew some cigarette smoke would expected! 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